Trade Compliance Manager

The Trade Compliance Manager is an individual contributor responsible for leading Brightstar's Global import and export compliance program and serving as the Company's subject matter expert for customs and trade compliance matters. This is a highly hands-on role requiring a strong analytical mindset and a willingness to dig into transactions, customs entries, broker filings, classifications, documentation, and operational workflows. The successful candidate will independently investigate issues, identify root causes, develop recommendations, and drive process improvements that strengthen compliance and improve operational execution. The Trade Compliance Manager partners closely with Transportation, Warehouse Operations, Engineering, Product Management, Finance, Procurement, and International teams to ensure compliant and efficient cross-border movement of products, parts, and equipment. This role is critical in supporting smooth customs clearance and border activity by providing trade compliance expertise, risk assessments, and practical business guidance. The position regularly presents compliance findings, operational risks, trends, and recommendations to management and leadership teams. Key Responsibilities Lead Brightstar’s Global Import and Export compliance program across the U.S., Canada, Mexico, LATAM, Europe, and APAC. Ensure all cross-border movements comply with applicable customs regulations (CBP, CBSA, SAT, EU Customs, etc.). Maintain and enforce a comprehensive Trade Compliance Policy, SOPs, and Internal controls. Serve as the Company’s internal subject matter expert on Customs requirements, Duty considerations, Free Trade agreements, and Import restrictions. Own and maintain HTS classifications for all parts, machines, and equipment globally. Identify opportunities for duty savings, process efficiency, and risk reduction. Perform Tariff reviews, Duty impact analysis, and Classification validations to ensure accuracy. Oversee documentation quality for imports/exports including commercial invoices, packing lists, COO, certifications, and export declarations. Ensure compliance with Import valuation, Country of Origin rules, and product admissibility requirements. Manage all Global customs brokers, and International Trade partners - establishing SLAs, monitoring performance, resolving escalations, and participating in quarterly business reviews. Audit broker filings for accuracy, completeness, and regulatory compliance. Provide direction to the business on special classifications, complex transactions, repairs/returns, and temporary imports. Proactively identify, assess, and mitigate trade compliance risk across the global supply chain. Partner with the Transportation team to ensure compliant and smooth border crossings. Support reverse logistics, RMA processes, and shipments for repairs, replacements, and returns. Standardize Trade Compliance workflows, documentation requirements, and controls across all Global locations. Qualifications Bachelor’s degree in Supply Chain, International Business, Logistics, Audit, or related field. Licensed Customs Broker (LCB) is beneficial but not required. 5–8+ years of global trade compliance experience (U.S. + international markets). Excellent presentation and communication skills -with experience presenting findings and recommendations to management. Experience developing SOPs, controls, and process improvements. Strong knowledge of HTS classification, valuation, origin rules, duties/tariffs, PGA requirements, bonded movements, and free trade agreements. Experience in similar industries (electronics, telecom, technology, service/repair operations) is highly desirable. #J-18808-Ljbffr