Low Voltage Manager

$90k - $125k

Full-time

CM Armitage

Low Voltage Manager – Security & Fire Systems

Position Summary
The Low Voltage Manager is responsible for leading the company’s low voltage division, with a primary focus on fire alarm systems, access control, security systems, camera systems, and network infrastructure. This role oversees design, installation, service, inspection, and monitoring coordination to ensure safe, compliant, and high-performing systems for commercial, industrial, and residential clients.

This is a working leadership role requiring both operational oversight and strong technical expertise in life safety and security systems.

Key Responsibilities
Fire Alarm & Life Safety Systems Leadership

Oversee fire alarm design, installation, service, and inspections
Ensure compliance with NFPA codes, local AHJ requirements, and inspection standards
Manage annual fire alarm inspections and reporting requirements
Coordinate with inspectors, municipalities, and customers for compliance
Lead troubleshooting and resolution of system deficiencies

Security, Access Control & Surveillance Systems

Manage installation and service of:
- Access control systems
- Video surveillance / camera systems
- Intrusion/security systems
Oversee integration of cloud-based and network-connected systems
Ensure systems are properly programmed, tested, and commissioned

24/7 Monitoring & Service Operations

Coordinate and oversee 24-hour service response protocols
Ensure service calls, emergency response, and system uptime meet expectations
Develop and maintain service-level standards (SLAs) for response and resolution
Manage dispatching and prioritization of service technicians

Project & Installation Management

Oversee low voltage projects including:
- Fire alarm design/build projects
- Security and access control installations
- Network and structured cabling systems
Manage scheduling, manpower, materials, and subcontractors
Review plans, specs, and submittals for accuracy and compliance
Ensure proper system commissioning and customer handoff

Team Leadership & Development

Lead and develop technicians, programmers, and inspectors
Establish clear expectations for:
- Work quality
- Code compliance
- Customer interaction
Train team members on evolving technologies (cloud, access control, fire systems)
Build a culture of accountability, safety, and professionalism

Client & Relationship Management

Act as primary escalation point for customers
Maintain relationships with:
- General contractors
- Property managers
- Facility leaders
Support customer retention through strong service delivery
Participate in project meetings and system turnover

Financial & Performance Management

Manage division performance including:
- Labor efficiency
- Job profitability
- Service margins
- Inspection revenue
Develop and Track Departmental KPIs
Identify opportunities for recurring revenue (monitoring, service agreements)

Estimating & Division Growth

Support estimating for:
- Fire alarm systems
- Security and access control systems
Provide technical input on proposals and system design
Identify opportunities to grow:
- Monitoring services
- Inspection contracts
- Retrofit and upgrade work

Safety & Compliance

Ensure adherence to:
- OSHA regulations
- NEC requirements
- NFPA fire alarm codes
Maintain documentation for inspections and compliance
Conduct job site safety audits

Qualifications
Experience

5–10+ years in low voltage systems with strong emphasis on:
- Fire alarm systems
- Security/access control systems
2–5+ years in leadership or supervisory role
Experience in commercial and/or industrial environments

Technical Expertise

Strong knowledge of:
- Fire alarm systems (design, installation, inspection)
- Access control systems (Brivo, HID, etc.)
- Camera systems and surveillance
- Network/structured cabling
Experience with system vendors such as:
- Honeywell, Potter, Axis, Mircom, Brivo, etc.

Certifications (Preferred)

NICET (Fire Alarm Systems)
Manufacturer certifications (access control, fire alarm, etc.)
OSHA 10 or 30

Leadership & Business Skills

Strong communication and leadership skills
Ability to manage multiple service and installation projects
Financial understanding of job costing and margins
Strong problem-solving and decision-making ability

Key Competencies

Life safety accountability mindset
Customer-first service orientation
Strong technical credibility with field teams
Accountability and ownership
Clear and direct communication
Ability to balance service work + project work + compliance

Work Environment

Combination of office and field work
Frequent job site visits
On-call availability for emergency service situations

Compensation

$90,000 – $125,000 – Exempt position
With Bonus / Incentive

Apply

Vacancy posted 30 minutes ago

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