Audi Service Advisor

Service Advisor

Are you looking for an opportunity to be part of an elite team? Audi Henderson is looking for a Service Advisor.

Service Advisor - Job Benefits: We provide a thriving, positive, and professional work environment with the best people in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Paid vacation!
• Paid holidays!
• Health, dental, and vision insurance!
• 401(k) benefits!
• Great working environment!
• No Sundays!

Service Advisor - Job Responsibilities:

• Greet customers and assist them with any inquiries.
• Consult with customer on service needs, recommendations, and applicable service needs.
• Document services recommended and/or declined and ask for follow up on future service considerations.
• Keep customer informed on completion times, service expenses, and possible changes.
• Remain involved with delivery of vehicle to customer upon completion, to assure all customer concerns are addressed.
• Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience.
• Build strong relationships with the customers.
• Other duties may be assigned.

Service Advisor - Job Requirements:

• Audi/VW experience preferred
• 5 years of service advisor experience required.
• Excellent customer handling skills are required.
• ADP/CDK experience a plus.
• Excellent phone and up-selling skills.
• Able to work efficiently and multi-task in a fast-paced environment.
• Must be a good team player.
• Strong written and oral communication skills are paramount.
• Must have computer/iPad or tablet proficiency.
• Valid driver's license and clean driving record.

We are an equal opportunity employer. All applicants must be able to pass pre-employment testing to include background checks, MVR, and drug screen.

Job type: Full-time