Service Engineer

Service Engineer | Dalton, Georgia, United States [About the Role] Join a dynamic, technology-driven team as a Service Engineer in Dalton, GA. In this contract position, you'll play a vital part in supporting Dell server and data center systems for enterprise customers. If you thrive in hands-on environments and have a passion for troubleshooting, this is your opportunity to work with cutting-edge infrastructure, including emerging AI technologies, while advancing your career. [Responsibilities] - Deliver prompt on-site support for server and data center hardware to minimize downtime and maximize system reliability - Execute hardware maintenance tasks, including server builds, component swaps, replacements, and firmware updates - Diagnose and resolve issues across hardware, firmware, and operating systems; escalate complex problems as needed - Perform both reactive and preventive maintenance according to established protocols - Collaborate with internal teams and customers to ensure transparent communication during service events - Document service activities and contribute to shared technical knowledge - Participate in on-call rotations and provide support during extended or off-hours coverage [Required Skills and Experience] - 3-5+ years' experience in technical support, field service, or data center environments - Demonstrated expertise with server hardware components: CPU, memory, power supplies, GPUs - Familiarity with Linux or similar operating systems - Strong troubleshooting and customer communication skills - Ability to work independently on-site and travel to customer locations as needed - Associate or bachelor's degree in IT or related field, or equivalent experience [Preferred Skills] - Dell or other vendor certifications (a plus) - Experience supporting AI platforms or emerging technology systems - Willingness to learn new technologies - Ability to lift up to 50 lbs and adapt to flexible/on-call scheduling [Benefits] - Exposure to enterprise-level data center and AI technology environments - Opportunities for professional development and training - Collaborative team atmosphere with clear pathways for skill advancement - Flexible work schedules and on-call rotation support - Potential for contract extension based on performance and business needs [How to Apply] Ready to take your technical career to the next level? Submit your resume and a brief cover letter outlining your experience with server and data center support. Qualified candidates will be contacted promptly for interviews. :