ITS Network Student Assistant

Department Information Technology Services - Networking Campus Location Wichita, KS - WSU Main Campus Hire Type Part Time Pay $10.50 - $12.00 per hour, depending on experience Work Schedule work is performed on-site and in person. Dependent on Class Schedule, during Office hours of Mon-Fri, 8AM-5PM Export Compliance Requirement No export control requirement. Job Story The ITS Network group administers support for data and network services to support the University's mission. We support thousands of wired and wireless network connections and supporting services throughout Wichita State’s main and satellite campuses. This position is a part time position. That means 40 hours through the spring, summer and winter breaks and 30 hours (20 hours for international students) during the semesters. Student workers must be available to start within 2 weeks. We will be interviewing during the application process and may close this listing early if viable candidates are found. Job Summary A student assistant will carry out administrative and technical tasks requested by a supervisor. Depending on the area the student assistant is employed in, they may assist and mentor other students or provide support throughout the campus in various forms. Job Duties Job Purpose: The ITS Network Student Assistant is an entry-level position. The person in this position will perform routine tasks, participate in projects, and gain technical working skills. To apply for this position, you MUST have excellent Microsoft Office skills. You should know how to open and modify a Word document, enter formulas in Excel and navigate through Outlook. Job Responsibilities: Audit network support services Unbox, mount, and prepare networking equipment for installation Troubleshoot network connectivity issues Document network processes Errands for the department Audit network support services Monitoring and updating ticketing system Equipment used: Computer Telephone Calculator Qualifications: Typing, computer skills, office knowledge Microsoft Office experience Ability to work independently Demonstrated ability to learn Required Education High School diploma or equivalent. Enrolled in a minimum of 6 credit hours at Wichita State University. Required Experience This is specific to each position and department. See additional requirements and preferences. Preferred Qualifications Experience in Linux and MacOS operating systems Experience using Microsoft Office and learning from an advanced user Ability to interact effectively with customers Knowledge of office responsibilities Customer service experience Physical Requirements Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information. #J-18808-Ljbffr WICHITA STATE UNIVERSITY