Veterinary Receptionist

Job Description

Job Description

Foland Veterinary Services is seeking a Client Service Representative to join our reception team! Our client care team serves a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a Full-Time position with a 4/10 work week and availability needed Monday-Friday. NO WEEKENDS!

Full-Time Benefits and Compensation**

• Compensation: $14-$15 per hour, for each hour worked*

• Health Package: Medical, Dental, and Vision Insurance (with HSA options)

• Life Insurance and Disability

• Employee Assistance Program

• 401k Match

• Paid time off in accordance with site policy and applicable law

• Uniform allowance

• Personal pet discounts

• Long-term professional growth

• And more!!

Minimum Qualifications and Skillset:

• 1+ years of experience in a customer service, reception, or client-facing role

• Previous veterinary receptionist or healthcare-related front-desk experience preferred

• Strong work ethic; dependable and motivated

• Confident, self-starter with a desire to learn and grow

• Excellent time management and ability to stay on task

• Values cleanliness, organization, and attention to detail

• Strong communication skills with ability to educate clients

• Demonstrates leadership potential

At Foland Veterinary Services we take a commonsense approach to exceptional care. When our clients walk through our doors, caring for their pet becomes our mission. There is a level of attention and detail here that makes all the difference. We believe in providing exceptional care for every pet we see. That takes cutting edge technology and an uncommonly talented team. But, most importantly, it takes a novel approach. Here, we take the time to truly care for each and every pet as an individual. Are you ready to join a team that will feel like family?

APPLY TODAY!

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*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.