Field Service Supervisor

Field Service Supervisor Responsible for overseeing daily operations of the Field Service team in Tampa, managing schedules, coaching and developing staff, addressing operational issues, and ensuring KBI targets and goals are met. Drives initiatives, audits performance, reviews data, and records information in business systems. Responsibilities Oversee daily operations and schedule management. Coach and develop the Field Service team. Address operational issues and ensure timely resolution. Set and ensure KBI targets and goals are met. Drive initiatives and results. Audit employee performance. Review report data to analyze results. Enter data into business systems. Liaise with customers to respond to issues and gather feedback. Provide leadership and guidance to the team. Accountable for delivering Field Service vision and strategy. Drive employee engagement and organizational health. Translate company data to monitor results and improve productivity through technology, training, and process improvement (e.g., 5S & Lean). Enhance customer relations. Qualifications High School Diploma (required) At least 2 years of supervisory experience Ability to analyze and interpret spreadsheets/business data Positive people leader with demonstrated ability to drive results cross‑functionally Preferred Qualifications Bachelor’s Degree Effective coaching/talent development skills Outlook/Excel/SAP proficiency 5 years of experience in Equipment Service Excellent communication skills Benefits Total Wellness Programs (health, dental, vision) 401K with company match Supplemental Life Insurance Three weeks vacation pay and 11 company paid holidays Tuition reimbursement Employee Assistance Programs Competitive compensation Employment Information Position is full time, working 7:00AM to 4:30PM, Monday through Friday, located in Tampa, FL. Employment is at‑will. The employee must be able to perform the essential functions of the position satisfactorily and reasonable accommodations may be made for qualified individuals with disabilities. Equal Employment Opportunity Coca‑Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment due to race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression. #J-18808-Ljbffr Monster Beverage