Bilingual Customer Service Representative
Ateeca Inc
A high school diploma or GED with three (3) years’ experience in customer service responding to high call volume of customer inquiries. Effective organizational, time management, analytical and multi-tasking skills. Strong personal and problem-solving skills, to be informative, patient, tactful, diplomatic, respectful, unbiased, and ethical. Excellent customer service, conflict resolution, reading, writing, speaking and comprehension skills in English and /or Spanish. Be available to work shifts Monday-Friday, between the hours of 6:15AM-8:00PM and Saturday-Sunday, 8:00AM-4:00PM. Ability to use Word, Excel, or Database Applications. Substitutions An associate’s degree from an accredited institution with one (1) year related service. Preferred Experience and Skills Previous experience in a call center environment. Candidates with bilingual and/or multi-lingual skills. Knowledge of the MBTA system and experience riding the MBTA a plus. #J-18808-Ljbffr Ateeca Inc
Vacancy posted 4 days ago
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