Leasing Professional - Hornet Commons (Student Living)

JOB DESCRIPTION SUMMARY This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. Essential Responsibilities Perform all sales and leasing activities to achieve revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move‑in packages, and ensuring a smooth resident move‑in and lease signing. Inspect apartments prior to resident move‑in and ensure apartments are move‑in ready, scheduling any outstanding items with the maintenance team. Stay informed about current market and competitor conditions that may impact occupancy and sales results, develop and implement short‑ and long‑term marketing plans, and follow community policies on concessions, specials, and other programs to boost occupancy. Design and execute marketing activities to create and drive traffic to the community, including resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e‑mail, and other websites), and following community‑specific marketing plans and special programs. Use on‑site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. Ensure that the community and show units meet the company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the maintenance team, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. Follow up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes, cards, or making telephone calls or other contacts to finalize decisions to lease and/or renew. Execute and perform activities in support of the lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move‑out dates, and ensuring that lease renewal documents are signed and implemented on time. Respond quickly and courteously to resident and client/owner concerns and questions, taking prompt action to solve problems and/or document and convey resident or other requests to the appropriate individuals. Other Responsibilities Complete various accounting, financial, administrative, and other reports and perform other duties as assigned or as necessary. Required Licenses or Certifications Hold all licenses and/or certifications required by state and local jurisdictions. Have a valid driver’s license to operate a golf cart on property. Physical Demands Stand, walk, sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Push, pull, lift, carry, or maneuver weights up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance. Rare or regular travel may be required to assist other properties, attend training, business meetings, or other situations necessary for the role. Work a flexible schedule, including evenings, weekends, and holidays. The hourly range for this position is $17.00 - $18.00. Additional Compensation Corporate positions: May be eligible to participate in a quarterly or annual bonus program based on individual and company performance. On‑site property positions: May be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Benefits Competitive Medical, Dental, Vision, and Disability & Life insurance benefits with low or free employee costs after 3 and 5 years of service. Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, and birthday off after 1 year of service. On‑site housing discount at Greystar‑managed communities, subject to discount and unit availability. 6‑week paid sabbatical after 10 years of service and every 5 years thereafter. 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. Greystar will consider qualified applicants with arrest and conviction records. #J-18808-Ljbffr