Warehouse Manager | Bentley Labs

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? About THG THG is one of the world’s fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets. We create brilliant digital brand experiences and our in‑house team design, develop, and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide. With a world‑class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader. Our culture is fast‑paced and ambitious – we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength; our colleagues are encouraged to think creatively and are empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey. About Bentley Labs Bentley Laboratories is a premier beauty contract manufacturer based in Edison, NJ. For over twenty years, Bentley has been a trusted supplier for the world’s top global beauty brands, creating and producing award‑winning innovations in skincare, body‑care, hair‑care, hygiene and colour cosmetics. Bentley’s core manufacturing capabilities include OTC’s; skincare emulsions; surfactant systems for hair‑care, bath & body products; hot‑fill processing for solid stick deodorants, lip balms and other wax systems; and powders for dry shampoos and loose powder face applications. Known for its innovation, quality and manufacturing excellence, Bentley maintains the highest standards in GMP compliance, safety and operational efficiency. Warehouse & Logistics Team The Warehouse & Logistics team plays a critical role in supporting manufacturing operations, inventory management, material flow, shipping, receiving and fulfilment across the business. This team ensures inventory accuracy, operational efficiency, material traceability, and timely movement of goods while supporting GMP compliance and customer expectations within a fast‑paced manufacturing environment. Warehouse & Logistics Manager Role We are seeking an experienced Warehouse & Logistics Manager to lead and optimise all warehouse operations within a fast‑paced cosmetic and OTC manufacturing environment. This role owns inventory accuracy, shipping and receiving performance and overall warehouse efficiency, with a strong focus on process improvement, accountability and scalable systems. It is a hands‑on leadership role for someone who can build structure, improve workflows and deliver consistent, measurable results while driving operational excellence across warehouse and logistics functions. Key Responsibilities Operational Responsibilities Lead all warehouse functions including shipping, receiving, storage, inventory control and material movement Establish and enforce standardised warehouse processes to ensure operational accuracy, efficiency and consistency Maintain an organised, scalable warehouse environment that supports manufacturing and fulfilment operations Own inventory accuracy across packaging components, raw materials and finished goods Manage cycle‑count programmes and inventory reconciliation activities Investigate inventory discrepancies, identify root causes and implement corrective actions Ensure proper stock rotation practices including FIFO and FEFO compliance and material traceability Oversee inbound and outbound logistics activities to ensure timely and accurate movement of goods Verify incoming materials against purchase orders and supporting documentation Manage carrier relationships and support shipping optimisation initiatives related to service and cost efficiency Leadership Responsibilities Lead, train, coach and develop warehouse personnel Establish clear expectations related to productivity, accuracy, accountability and operational performance Foster a culture of ownership, discipline, teamwork and continuous improvement Drive operational performance through accountability, communication and leadership presence on the warehouse floor Support workforce planning and operational resource allocation to meet business demands Compliance & GMP Responsibilities Ensure warehouse operations comply with GMP, safety, quality and operational standards Support proper material handling, storage practices, inventory traceability and documentation control Ensure compliance with stock rotation requirements including FIFO and FEFO methodologies Maintain warehouse organisation and cleanliness standards that support manufacturing and audit readiness Support safe work practices and adherence to company safety policies and procedures Cross‑Functional Collaboration Collaborate closely with Manufacturing, Planning, Procurement, Quality, Customer Service and Operations teams to support production and fulfilment goals Coordinate with vendors, carriers and external logistics partners to ensure operational continuity and timely deliveries Support operational improvement initiatives that enhance warehouse flow, inventory accuracy and customer service performance Partner cross‑functionally to resolve inventory, logistics and fulfilment‑related issues efficiently and effectively Reporting & Systems Utilise ERP and WMS systems to support inventory management, reporting and operational tracking Develop, monitor and report on warehouse KPIs related to inventory accuracy, fulfilment performance, productivity and operational efficiency Maintain accurate inventory records, shipping documentation and warehouse reporting metrics Evaluate current workflows and implement process improvements to increase throughput, reduce errors and improve operational visibility What Success Looks Like Success in this role includes maintaining high inventory accuracy, ensuring timely and error‑free order fulfilment and creating organised, efficient and scalable warehouse operations that support manufacturing and customer demands. Strong performance is demonstrated through measurable improvements in productivity, workflow efficiency, cost control, inventory management and overall operational performance. The successful candidate will proactively identify opportunities for improvement, build sustainable systems and processes, and lead teams with accountability, consistency and operational discipline. Required Qualifications 5+ years of progressive experience in warehouse, logistics or supply‑chain management Experience within a manufacturing environment preferred, ideally within cosmetics, OTC, pharmaceutical or regulated manufacturing industries Proven track record of improving inventory accuracy and warehouse efficiency Strong leadership experience managing teams and driving operational performance Experience with ERP and WMS systems and inventory control processes Strong analytical, organisational and problem‑solving skills Ability to balance strategic process improvements with hands‑on operational execution Strong communication and interpersonal skills Preferred Qualifications Experience within GMP‑regulated manufacturing environments Experience implementing warehouse process improvements and operational KPIs Familiarity with inventory traceability and material control requirements Experience managing shipping carriers and logistics optimisation initiatives Knowledge, Skills & Competencies Strong operational discipline and attention to detail Ability to build, improve and sustain operational systems and workflows Strong leadership and team development capabilities Excellent planning, organisation and prioritisation skills Ability to manage multiple operational priorities in a fast‑paced environment Strong analytical and problem‑solving abilities Ability to drive accountability and continuous improvement initiatives Effective communication and collaboration skills across all levels of the organisation Strong understanding of warehouse operations, logistics coordination and inventory management best practices Physical Demands Standing Walking Sitting Typing/Data Input Ability to work within warehouse and manufacturing environments Light to moderate lifting requirements as needed to support operational activities Ability to safely navigate warehouse, storage and production areas Compensation The anticipated salary range for this position is between $90,000 and $100,000 annually. Actual compensation will be determined based on several factors, including relevant experience, skills, education, qualifications and internal budget considerations. EEO Statements THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all parts of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. #J-18808-Ljbffr The Hut Group