Director of Operations

Director Of OperationsA luxury property management and hospitality company is seeking an experienced Director of Operations to lead operations for a premier portfolio in Joshua Tree. The company is looking for a seasoned leader or a strong second-in-command to ensure excellence in guest experience, property care, and operational efficiency.General Manager Responsibilities:Oversee all daily property and portfolio operations, ensuring absolute consistency in standards.Lead, coach, and mentor an established local team, fostering a culture of empathy, collaboration, and accountability.Be accountable for all key performance metrics, specifically managing company profitability and property owner retention/expansion.Directly build, optimize, and manage rigorous maintenance and housekeeping schedules across multiple assets.Act as an autonomous operator capable of managing the business independently with minimal training.Ensure seamless operational and administrative communication with property owners and incoming guests.General Manager Qualifications:Significant professional hospitality experience with a strong background in boutique hotels, premium resorts, or private clubs.Demonstrated ability to build and oversee meticulous asset maintenance and housekeeping standards.Strong leadership capabilities characterized by a collaborative, people-first approach.Proficient with logistics, scheduling, staff management, and hospitality operational systems.Willingness to relocate to the High Desert area with an authentic appreciation for the local lifestyle.Compensation & Benefits:Base Salary: $70,000 - $75,000 annuallyPerformance Bonus: Target of $5,000 annually based on profitability and portfolio metrics, with flexibility for performance-driven discussions.Benefits: Healthcare options with 50% employer contribution for the employee, and a 401(k) retirement plan.Perks & PTO: Provided company cell phone, 10 days of Paid Time Off (PTO) per year. Relocation assistance available on a case-by-case basis.