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Lead Dental Assistant / Front Office Coordinator

Downtown Phoenix Dental

Job Description

Job Description

Smile Sun City Dental

Smile Sun City Dental is looking for a dependable, motivated dental professional who can lead our back office while also supporting the front office as we transition, strengthen our systems, and grow the practice.

This is a hands-on leadership position for someone who understands both the clinical and administrative sides of a dental office. The ideal candidate is organized, confident, flexible, and willing to step in wherever needed to keep the day running smoothly and provide an excellent patient experience.

Primary Responsibilities

Back Office Leadership

  • Lead and support the dental assisting team
  • Help maintain an efficient and productive clinical schedule
  • Ensure rooms are properly prepared, stocked, and turned over
  • Monitor sterilization, infection control, and OSHA compliance
  • Coordinate lab cases and ensure they are ready for scheduled appointments
  • Assist the doctor during procedures when needed
  • Help train team members and maintain consistent clinical systems
  • Communicate treatment and scheduling needs clearly to the front office
  • Identify workflow concerns and help develop practical solutions

Front Office Support

  • Greet patients and provide a welcoming experience
  • Answer phones, schedule appointments, and manage patient communication
  • Verify insurance and assist with benefit information
  • Present treatment plans and financial arrangements when needed
  • Collect payments and maintain accurate patient accounts
  • Help fill schedule openings and follow up on unscheduled treatment
  • Scan and organize documents and patient records
  • Support check-in and check-out during busy periods

What We Are Looking For

  • Dental assisting experience required
  • Front office dental experience strongly preferred
  • Previous leadership or lead assistant experience preferred
  • Knowledge of dental terminology, procedures, scheduling, and insurance
  • Strong communication and problem-solving skills
  • Ability to lead by example and hold the team accountable
  • Comfortable working in both the front and back office
  • Flexible and able to adjust as the practice transitions and grows
  • Positive, dependable, professional, and patient-focused
  • Experience with Dentrix, CEREC, and Invisalign is a plus

This is an excellent opportunity for someone who enjoys building strong systems, developing a team, and playing an important role in the growth of a dental practice.

Schedule: Monday- Friday 8am-5pm
Compensation: Based on experience
Benefits: Medical, Dental Sick pay and holiday Pay

To apply, please submit your résumé along with a brief description of your dental leadership and front-office experience.

\nCompany Description

Come see how were different, we strive to give our patients and Team a different experience and encourage growth and learning for all our team members. We offer all the latest technologies and strive to continue being a leading dental provider in our state.

Company Description

Come see how were different, we strive to give our patients and Team a different experience and encourage growth and learning for all our team members. We offer all the latest technologies and strive to continue being a leading dental provider in our state.

Vacancy posted 18 days ago
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