New Patient Intake Coordinator - LPN or Experienced MA

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities
• 401k, 401k matching, profit sharing, paid time off
• $100 per year uniform reimbursement

Job Summary
We are seeking an LPN or experienced Medical Assistant to join our team and help process our new patient referrals! As New Patient Intake Coordinator, you will be reviewing each referral for pain complaint, current medications, medical history and insurance. You will register patients in Athena EMR, upload the referral to the chart, verify their insurance and call to schedule. You will request imaging and medical records and send patients links for new patient form completion. You will also coordinate with referral offices, nurse case managers and legal offices. The ideal candidate has strong customer service skills, excellent time management, and previous medical office experience of 2+ years.

Responsibilities 

• Review each referral for pain complaint, current medications, medical history and insurance. 
• Register patients in Athena EMR and upload the referral to the chart
• Verify patient insurance and eligibility
• Call patients to schedule
• Request imaging and medical records 
• Email or text new patients links for new patient form completion 
• Coordinate with referral offices, nurse case managers and legal offices
• Other duties as assigned such as helping to cover as an MA when coverage is needed

Qualifications

• LPN or Certified Medical Assistant 
• Reliable child care and transportation
• Excellent customer service skills
• Strong attention to detail
• Great attitude and Team Player

A little about SIPC:
Southern Interventional Pain Center in Thomasville, Georgia, and Lake City and Tallahassee, Florida, is a pain management practice that provides comprehensive pain care for patients. Max Shokat, DO, is our board-certified pain physician who specializes in the non-operative treatment for the spine, joints, muscles, and nerve pain, performing all procedures at the practice.

Southern Interventional Pain Center offers programs that include comprehensive medical evaluations directed toward patients’ specific symptoms to establish customized treatment plans. The physician treats many types of pain with minimally invasive procedures, utilizing conservative and integrative approaches to care, and durable medical equipment bracing. Southern Interventional Pain Center welcomes adults and looks forward to helping them relieve their pain.