collision estimator

Job Description

Job Description

As collision estimator, you'll inspect damaged vehicles, prepare clear repair estimates, and help move insurance claims toward resolution. You'll work with vehicles owners, repair professionals, and insurance representatives to assess damage, explain findings, and support informed decisions. Your impact: Accurate, well-documented estimates help customers understand repair needs and help claims partners resolve property damage claims efficiently.

Duties

• Inspect vehicles and document visible damage; evaluate repair needs, parts, and labor using computer-aided estimating software.
• Prepare and review estimates for automotive body repair, including damage assessments involving mechanical components or restoration needs.
• Process automobile insurance claims, maintain claim records, and communicate estimate details with customers, repair shops, and insurers.
• Negotiate estimate differences and support claims negotiation while applying relevant auto insurance knowledge and underwriting guidelines.
• Use Microsoft Office and estimating software to organize files, prepare reports, and track claim progress.
  Skills
• Experience working in the automotive repair industry, with knowledge of auto body repair, automotive repair, automotive service, or service writing.
• Familiarity with auto estimating, vehicle damage appraisal, damages evaluation, insurance claims adjusting, and insurance claim processing.
• Strong customer service, analysis, and negotiation skills; able to explain technical findings clearly and professionally.
• Mechanical knowledge and technical proficiency with estimating software; familiarity with auto service management systems is helpful.
• Knowledge of property damage claims and auto insurance is valuable. Underwriting experience and exposure to auto restoration are preferred.