Senior Lead PM: AI‑Driven Service Operations
Humana
Humana seeks a seasoned product leader to own the Service Operations portfolio, spanning Incident, Major Incident, Problem, and Knowledge Management. You will drive enhancements on the ServiceNow platform, define stories and acceptance criteria, and align work with business priorities and OKRs. The role emphasizes partnering with engineering and business stakeholders, leveraging AI and automation to reduce incidents, accelerate resolution, and improve knowledge self-service across enterprise #J-18808-Ljbffr Humana
Vacancy posted 1 day ago
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