Senior Product Manager

Senior Product Manager, Salesforce PlatformAt Greenbox Capital, we are transforming how businesses access capital by building technology that simplifies underwriting, accelerates decisions, and improves operational efficiency. As a Senior Product Manager focused on the Salesforce platform, you will lead the roadmap for the systems that power our lending lifecycle across servicing, collections and Salesforce-driven operational workflows. Your work will ensure Salesforce and related systems operate as a cohesive platform that supports scalable growth, operational efficiency, and a seamless experience for both clients and internal teams. This role reports to the Chief Operating Officer and partners closely with engineering and operations leadership.What You'll DoOwn the Salesforce platform roadmap supporting servicing, collections and underwriting workflowsPartner with engineering leadership to improve Salesforce data models, objects, and system integrationsTranslate operational and underwriting needs into clear product requirements and development prioritiesDesign workflow improvements and automation that reduce operational friction and improve processing speedLead product discovery, backlog prioritization, and delivery coordination across engineering and business teamsSupport product launches through documentation, training, and internal enablementExpand utilization of Salesforce through improved reporting, integrations, and platform capabilitiesEstablish QA and UAT processes to improve release quality and reduce defectsWhat Success Looks LikeProduct initiatives improve workflow efficiency and reduce manual processingProduct partners well with technology to deliver strong data infrastructure and design for easy use in workflows, reporting, and data analyticsEngineering teams receive clear, structured requirements that allow predictable development deliveryInternal stakeholders rely on the platform to manage workflows, reporting, and operational decision-makingNew capabilities are adopted quickly because they align with how teams workMeasured through roadmap delivery predictability, product development cycle time, workflow adoption and reduction in manual processesYou're a Strong Fit If YouApproach product management as a systems problem, not just a feature backlogEnjoy breaking complex operational workflows into structured product solutionsWork comfortably with engineers, analysts, and operational stakeholdersPrefer validating ideas through prototypes, diagrams, and workflow explorationCommunicate clearly and confidently with both technical teams and business leadershipWhat You've Done Before5+ years of product management experience delivering software productsExperience in fintech, lending, payments, or complex operational environmentsRequired experience owning products built on Salesforce or similar CRM platformsExperience improving workflows, automation, or operational decision systemsExposure to underwriting, servicing, or credit workflows preferredTools and Expertise You'll BringSalesforce platform knowledgeProduct lifecycle management and Agile deliveryAnalytics tools such as PowerBI, Tableau, Sigma, Looker, or DatabricksSDLC tools including Azure DevOps, Jira, Linear, or ShortcutVendor evaluation and integration experienceBenefits?? Competitive Pay?? Flexible PTO?? Remote — U.S. (Eastern Time hours)?? Full Benefits Package — Health, Dental, Vision?? Smart, Supportive TeammatesJ-18808-Ljbffr