Customer Service Representative

Customer Service RepresentativeOur client, a well-established distribution company, has partnered with Creative Financial Staffing to identify a Customer Service Representative to join their team in West Bridgewater, MA.Why This Opportunity Stands OutComprehensive training and mentorship from a seasoned teamDirect executive visibility in a department focused on succession planningHigh-impact role with significant room for growth and skill developmentOpportunity to shape team culture and bring fresh perspectiveBusiness-critical support to customer accounts and operational continuityKey Responsibilities of the Customer Service RepresentativeOwn day-to-day communication with assigned customer accounts, proactively managing open orders, deliveries, and any changesEnsure accurate and timely follow up on all customer requests via phone and email, maintaining positive relationship managementAct as liaison with internal departments to resolve service, shipping, and production issues to achieve delivery commitmentsMaintain accurate records and manage document filing to support learning and customer familiarityContribute ideas and collaborative support for continuous process improvement and team effectivenessBackground Expected:Demonstrated comfort and professionalism in phone and written communicationTrack record of reliability, stability, and willingness to learn in a business environmentSalary Range:$50,000 – 55,000#INOCT2026