Loan Operations Specialist

Loan Operations SpecialistAre you a detail-driven professional who thrives behind the scenes ensuring everything runs smoothly? We're looking for a Loan Operations Specialist to join our team and play a critical role in supporting the loan lifecycle-from booking to payoff.This is a great opportunity for someone with lending or servicing experience who enjoys working with data, documentation, and processes while contributing to a high-performing, customer-focused organization.What You'll DoProcess daily loan transactions, including payments, advances, wires, and internal transfersBoard new loans and ensure all loan data is accurately entered into the core systemReview loan files post-booking to confirm completeness and accuracyMaintain loan documentation, including scanning, imaging, and file organizationMonitor insurance coverage and escrow accounts to ensure compliance with bank policiesTrack lien perfection (titles, mortgages, and UCC filings) and follow up as neededProcess loan payoffs and prepare required documentationRespond to internal and external customer inquiries related to loan accountsComplete regulatory and internal reports on a weekly, monthly, and annual basisSupport compliance with all applicable federal and state lending regulationsAssist with data research, reporting, and process improvement initiativesWhat You BringExperience: 2–3 years in loan operations, loan servicing, or lending supportEducation: High school diploma or equivalent requiredKnowledge:Basic understanding of loan documentation and servicing processesFamiliarity with mortgage lending guidelines and compliance requirementsExposure to insurance tracking and escrow administration is a plusTechnical Skills:Strong computer proficiency (Microsoft Office, core banking systems)Strengths:Exceptional attention to detail and accuracyStrong organizational and time management skillsEffective communication and customer service abilitiesAbility to manage multiple priorities in a deadline-driven environmentWhy Join Us?Stability & Growth – Build your career with a well-established community bankTeam Environment – Work alongside experienced professionals in a collaborative settingProfessional Development – Opportunities to expand your skills and grow within the organizationMeaningful Work – Support lending operations that directly impact local businesses and communitiesWork EnvironmentThis position is based in an office setting and involves regular use of computer systems, communication with team members and customers, and management of detailed loan documentation. Occasional lifting of files and extended screen time may be required.If you're ready to bring your attention to detail and operational expertise to a team that values accuracy and service, we encourage you to apply.Employment at Mauch Chunk Trust is contingent upon the successful completion of a federal and state criminal background check and a credit check. These checks will be conducted prior to the start of employment to ensure compliance with regulatory and company standards. Any offer of employment is conditional upon passing these background screenings. Failure to meet the required criteria may result in the withdrawal of the employment offer.