UNIT CLERK (1P-9P)

Unit Clerk

The employee in this classification, under the supervision of an assigned supervisor, performs clerical duties on a nursing unit; provides telephone coverage and relays messages; receives and directs visitors; assembles, graphs and maintains charts; checks clinical records; performs related duties as assigned.

The statements contained in this position description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job duties performed.

Essential functions include:

• Maintains accurate and complete medical records; reports and ensures equipment repair and supply needs.
• Conduct chart review and/or audits to ensure completeness of active resident records.
• Work collaboratively with Medical Records personnel to maintain record integrity.
• Organizes and compiles charts for physicians; maintains and files records, census, roster and resident clothing lists and other related chart forms.
• Coordinate consults and physician appointment(s), resident transportation and other follow-up as required.
• Provides telephone coverage and relays messages; delivers mail and flowers to residents; provides information to residents and residents' families; communicates with residents and visitors while maintaining a positive and professional approach.
• Prepares weekly summary, rounds and vitals data; enters records on charts and prepares end of month forms.
• Utilizes personal computer and related software programs to generate reports, assignments sheets, spreadsheets, graphs, letters, etc.
• Provide clerical support and assistance to Interdisciplinary team.
• Maintains nurses' station/desk in a neat and organized manner, making sure that current forms and supplies are available for all shifts.
• Participates in unit and ward clerk meetings to promote team concept and unit/department goals.
• Utilizes time efficiently and effectively.
• Bends, stoops and lifts medical supplies, equipment and charts that weigh up to 25 pounds.
• Greets and directs visitors in a positive and professional manner.

Qualifications

Education, training and experience:

• Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test.
• Previous clerical experience in a hospital or medical office.
• Ability to type from clear copy or rough draft at a net speed of at least 34 words per minute; and have a passing score for Job Family 3 on the General Clerical Test.
• Successful completion of the probationary period for the position of Unit Clerk.
• Be physically able to perform the essential duties of the position, with or without reasonable accommodation.

Additional qualifications:

• Ability to compile reports, complete requisitions, work orders and maintain records.
• Organizational ability and initiative.
• Knowledge of Microsoft Word, Excel, PowerPoint and clinical software.
• Knowledge of the use of office equipment.
• Ability to understand written and oral instructions.
• Ability to establish and maintain effective working relationships with co-workers, residents, residents' families and visitors.
• Effective written and oral communication skills.
• Ability to maintain the confidentiality of resident care.
• Ability to multi-task, prioritize in a busy and sometimes stressful environment.
• Ability to maintain concentration/attention to detail and the task at hand.
• Ability to conduct oneself with tact and courtesy.

Martha T. Berry employees who are applying must meet the following 3 criteria:

1. No more than 5 absences in the last 6 months.

2. No more than 1 written discipline in the last 12 months.

3. Applications must pass any required job specific testing.