Patient Representative

Job Description

Job Description

Are you looking for a career at a Christ centered, family owned practice that allows a great work-life balance with the opportunity to join an elite healthcare team with a culture of love and caring? Do you enjoy practicing in an fast-paced, challenging environment that allows you to utilize your skills to care for patients?

If the answer is yes to both of these questions, MedPlus Urgent Clinic is looking for someone like you!

We are proud to offer a fun and nurturing culture based on our values: The Patient Rules, Passion Separates Us from the Crowd, Share God's Love in All We Do, and No Wrong Can Be Right. We aim to be the #1 Urgent and Family Care provider in Northeast Mississippi, and we are well on our way.

 

Job Description:

The Patient Services Representative is responsible for patient flow and appointment scheduling. This highly visible position has extensive patient contact, both in person and by telephone. Responsible for front desk (check in, collecting co-pays, obtaining accurate insurance eligibility information, etc.), administration (phone calls, data entry, insurance reviews, filing, etc.), and scheduling appointments and procedures to coordinate within and across providers and clinics. The PSR collaborates by communicating with the entire patient care team to manage complex patient issues. Provides exceptional customer service based on “The MedPlus Experience” guidelines. 

The operating hours are Monday-Friday 7am-7pm, Saturday 9am-5pm, and Sunday 9am-5pm. Holiday's are required as our clinics are open on all holidays except Thanksgiving, Christmas, and Easter Sunday. Schedules consist of a 3-2 split allowing for work-life balance with every other weekend off.

Compensation is based on experience, skill, and performance. Full benefits package offered after 90-day probationary period.