Senior Manager, Contract Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

People Leader

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Irvine, California, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America

Job Description:

Johnson & Johnson is recruiting for a Senior Manager - Contract Management to join our MedTech Contract Strategy & Execution (CS&E) organization. This is a hybrid role located at our Raritan, NJ location, with alternate locations of our Raynham, MA, Warsaw, IN, Cincinnati, OH, and Irvine, CA sites. Remote may be considered on a case-by-case basis and if approved by the Company.

#LI-Hybrid

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness.

Learn more at

DEPARTMENT OVERVIEW

The Johnson & Johnson MedTech Contract Strategy & Execution (CS&E) organization is responsible for the development, governance, and execution of customer contract and pricing strategies for the Surgery business unit. CS&E capabilities include Contract Strategy, Offer Development, Customer and Contract Analytics, Contract Management, Key Account Management, and Contracting and Pricing Committee (CPC) governance. The organization works in close collaboration with Sales, Finance, Legal, and other partners to deliver compliant, customer-centric offerings that support business objectives, operational excellence, and long-term value creation.

JOB SUMMARY

The Senior Manager, Contract Management is responsible for leading end-to-end contract execution and compliance in support of approved pricing and commercial strategies across the JJMT Surgery organization, including robotics and digital surgery. This role provides people leadership to Contract Management Managers and Lead Analysts, ensures high-quality and timely contract execution, and partners closely with Offer Development, Finance, Legal, and HCC to enable disciplined growth. The Senior Manager is accountable for all customers and contracting activities within their assigned Region and POD, including prioritization of work, resource allocation, workload balancing, and ensuring customer commitments, contracting deliverables, and business objectives are achieved in a timely and compliant manner. The role is responsible for driving operational excellence across the portfolio while fostering a high-performing, customer-focused team. In addition, the Senior Manager is expected to directly lead and own end-to-end negotiations for key strategic customers and complex commercial opportunities, serving as the primary contracting representative in customer discussions. This includes developing negotiation strategies, leading cross-functional alignment, managing risk and compliance considerations, resolving complex issues, and helping achieve favorable commercial outcomes that support both customer needs and JJMT business objectives. The role is accountable for operational excellence, modernization of contracting through GenAI and advanced technologies, and contribution to financial performance and G&O achievement, while maintaining strong governance, risk management, and customer experience.

DUTIES & RESPONSIBILITIES

1. Strategy, Execution & Governance

• Develop execution strategies for approved offers, product launches, and pricing programs, including contract templates and system setup.
• Ensure contracts are aligned to approved strategies, pricing structures, eligibility requirements, and CPC governance.
• Write and maintain assigned SOPs and Work Instructions.

2. Financial Performance & Analytics

• Support achievement of commercial G&Os and financial targets through disciplined contract execution.
• Partner with Finance, Contract Strategy, Revenue Optimization, and Offer Development to monitor performance, identify leakage or risk, and implement corrective actions.
• Leverage contract and customer analytics to improve revenue realization, margin outcomes, and free cash flow.

3. People Leadership & Capability Building

• Identify, develop, and retain high-performance talent.
• Drive training, best-practice sharing, and skill development across the Contract Management team.
• Provide mentorship and education to internal partners on contractual and compliance requirements.

4. Innovation, Systems & Process Improvement

• Identify, pilot, and scale GenAI-enabled and advanced technology solutions.
• Support the design and implementation of systems, processes, and controls to improve efficiency and compliance.

5. Risk Management & Issue Resolution

• Ensure conformity to business needs, accurate risk allocation, and adherence to J&J policies.
• Facilitate resolution of complex issues and disputes, escalating as appropriate.

6. Digital & Analytical Enablement

• Translate business needs into scalable, technology-enabled contracting solutions.
• Leverage data, analytics, and GenAI to drive operational and financial outcomes.

EXPERIENCE AND EDUCATION

• A minimum of a BS/BA is required. A degree in Business, Law, Finance, or Sales & Marketing is preferred.
• A minimum of 8 years of experience in Contracting & Pricing or related business experience within J&J or medical devices.
• Strong organizational and time management skills, with the ability to self-manage in a complex, time-sensitive environment.
• Ability to work well in a cross-functional environment and build support across a complex set of stakeholders.
• Ability to form strong, trust-based relationships with Account Management, Franchises, Deal Managers, and Contract Strategy.
• Drive to understand JJMT Surgery products and offerings, strategies, and business objectives.
• Ability to influence and align complex groups of stakeholders toward overall business objectives.
• Strong level of ownership and drive for meeting or exceeding expectations.
• Ability to drive adherence to protocols and business rules.
• Experience with sales teams, contracting needs, and leadership mindsets in J&J businesses.
• Comfort working remotely with multiple lines of business.
• Deep experience with JJMT contracting systems and support tools is helpful.
• Work directly with the Offer Development and Contract Strategy teams in preparing Contract Strategies and understanding approved strategies, and with Contract Management Leadership in continuously improving the process.
• This role is expected to act as a change agent, driving the modernization of Contract Management through innovation, data, and technology, while maintaining strong governance, risk management, and financial discipline.

KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS & AFFILIATIONS

Business Knowledge

• Business processes, policies, and strategic thinking
• Fact-based and analytical

Communications

• Listening and asserting skills
• Collaborative with all stakeholders; fosters trust and partnership
• Strong verbal skills with clear, concise written communications

Continuous Learning

• Feedback and self-awareness
• Development planning and career management

Pricing and Contracting

• Understanding of the JJMT Surgery contracting process and CPC process
• Understanding of JJMT Surgery objectives and alignment to strategies
• Understanding of JJMT Surgery contracting systems
• Understanding of pricing execution, contract economics, and financial impact of contracting decisions
• Contract management and negotiation expertise, including contract authoring, structuring, and execution of complex commercial agreements

Develops and Coaches Others

• Depth in coaching and development in new ways of working
• Depth in building a high-performing team

Leadership

• Sets clear goals and aligns tasks and people accordingly
• Ability to manage a variety of inputs in an organized, calm manner
• Ability to work well in a fast-paced, time-sensitive environment

Partnering

• Collaborative with all stakeholders; fosters trust and partnership
• Strong, fact-based influencing and conflict management skills

Planning and Organization

• Ability to prioritize in a fast-moving, complex environment
• Strong time management and organizational skills

Problem Solving / Decision Making

• Sound judgment and strong pattern recognition
• Solutions-oriented with a bias toward action

Travel Requirements

• Travel is required up to 10% of the time
• The individual in this role may be required, as business needs dictate, to provide support to customers and the organization during Pacific Time business hours.

Benefits Summary:

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

Required Skills:

Preferred Skills:

Business Impact Analysis (BIA), Contract Management, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Negotiation, Office Administration, Performance Measurement, Process Improvements, Proofreading, Regulatory Compliance, Relationship Building, Sales Enablement, Sales Support, Sales Terms and Conditions, Team Management, Tender Management

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.