Sales & Marketing Intern

Sales Intern Hotel Sales Department

Location: Hampton Inn/ Home2 Suites Austin East Department: Sales & Marketing Reports To: General Manager Schedule: Part-Time (Flexible Hours Available) Duration: [Example: 1216 weeks / Semester-Based]

Position Summary

The Sales Intern will support the Sales Department with daily administrative and sales coordination tasks while gaining hands-on experience in hospitality sales, marketing, and revenue generation. This role is designed to provide real-world exposure to hotel operations, client engagement, and business development strategies. The intern will work closely with the Sales Team to assist in driving group, corporate, and leisure business.

Key Responsibilities

Sales & Administrative Support

• Assist with responding to sales inquiries and client requests in a timely and professional manner
• Support the preparation of proposals, contracts, and sales presentations
• Maintain accurate client and account information in the CRM system
• Assist with rooming lists, group blocks, and event details
• Help coordinate site tours and client visits
• Organize sales files and documentation

Marketing & Outreach

• Assist with sales blitzes, prospecting calls, and lead generation efforts
• Support email marketing campaigns and promotional outreach
• Help create marketing materials, flyers, and social media content (if applicable)
• Conduct market research on competitors and local business opportunities

Event & Group Coordination

• Assist in the coordination of group arrivals and event logistics
• Communicate with Operations teams to ensure successful execution of group stays and events
• Support pre-arrival planning and post-event follow-ups

Internship Development & Learning Components (Added Responsibilities)

• Participate in weekly sales meetings and strategy sessions
• Shadow Sales Managers and Directors during client calls, site visits, and negotiations
• Learn hotel revenue management basics including occupancy, ADR, and RevPAR
• Gain exposure to brand sales systems and reporting tools
• Complete assigned learning projects such as market analysis, sales reports, or outreach campaigns
• Assist with quarterly goals tracking and performance metrics

Qualifications

• Currently enrolled in or recently graduated from a Hospitality, Business, Marketing, Communications, or related program (preferred)
• Strong organizational and communication skills
• Professional demeanor with strong customer service focus
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace
• Ability to multitask and work in a fast-paced environment
• Interest in hospitality sales, marketing, or hotel operations

Preferred Skills

• Experience with CRM or hotel sales systems (Delphi, CI/TY, Salesforce, or similar) a plus
• Social media or content creation experience is a bonus
• Strong attention to detail and follow-through
• Comfortable speaking with clients via phone and email

What You'll Gain

• Hands-on hospitality sales experience
• Exposure to real-world hotel revenue strategies
• Professional mentorship and career development opportunities
• Networking opportunities within the hospitality industry
• Resume-building experience with measurable impact