Associate Billing Coordinator

Company description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Overview

This is a Hybrid Role - 3-4 days per week required in West Chicago or Chicago

How You’ll Make an Impact

Top-ranked national direct marketing agency is seeking a Project Coordinator.

This Billing-Focused role combines core project coordination responsibilities with a strong emphasis on billing accuracy and compliance support. Success in this role requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

What You’ll Achieve

• Capture and validate all required project and campaign details, ensuring accuracy and completeness of enrollment and intake forms.

• Collaborate with the Project Coordinating team to support timely and accurate project execution.

• Complete important data entry within project timelines, track deliverables, and proactively identify and resolve issues that may impact deadlines or quality.

• Adhere to documented processes including established quality control standards.

• Ensure all client requests and internal inquiries are handled in a timely and professional manner.

• Independently manage assigned projects and billing workflows with minimal supervision.

• Process and prepare client billing by comparing orders, approvals, and billing portals for accuracy.

• Verify that all required client documentation (orders, proofs of delivery, approvals) is complete, accurate, and properly stored.

• Consolidate billing and backup documentation for submission to Compliance and billing systems.

• Ensure billing documents are submitted accurately and within required timelines.

• Partner with the Compliance team to address questions, discrepancies, or missing documentation.

• Identify and escalate issues that may delay billing or impact revenue recognition.

• Support accurate and timely billing to ensure proper revenue recognition and client satisfaction.

• Demonstrate flexibility by supporting projects and tasks outside of routine responsibilities as business needs require.

• Adhere to all confidentiality, data protection, and compliance requirements.

• Maintain a professional, collaborative demeanor with management, peers, and cross-functional partners.

Qualifications

• Exceptional attention to detail with the ability to identify discrepancies and errors.

• Strong organizational, problem-solving, and multi-tasking skills.

• Ability to prioritize work and shift focus to meet aggressive deadlines.

• Excellent written and verbal communication skills.

• Ability to work independently while also contributing effectively within a team environment.

• High level of professionalism, reliability, and sense of ownership.

• Proficiency with Microsoft Office applications, particularly Excel and Word.

• Ability to quickly learn and navigate internal systems such as Salesforce, billing portals, and document management tools (e.g., Adobe Acrobat).

Preferred Qualifications

• Experience with Salesforce or similar CRM systems.

• Prior experience supporting billing, invoicing, or campaign execution-related processes.

• Prior experience in project coordination, billing, operations, or customer service.

• Experience with Salesforce or similar CRM systems

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to modify or assign additional responsibilities as needed.

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more

• Monetary assistance and support for Adoption, Surrogacy and Fertility

• Monetary assistance and support for pet adoption

• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

• Tuition Assistance

• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

• Matching Gifts programs

• Flexible working arrangements

• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.

You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $40,280.00 - USD $53,445.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 5/12/2026.