SMB Account Manager

Engage in customer interactions, handle customer inquiries, and sell products, services, and solutions while nurturing client relationships Handle customer request calls and sell to the installed customer base Address complex customer inquiries with multi-product/service and integrated solutions Manage key accounts, nurture relationships, identify growth opportunities, and align offerings with client objectives Maintain in-depth knowledge of products, services, and industry trends Navigate complex negotiations and high-value sales opportunities Collaborate with cross-functional teams to optimize sales processes and customer experience Provide Sales Representatives with market trends, customer preferences, and opportunity insights Analyze performance metrics and data to optimize sales outcomes Contribute to sales strategy development with management and cross-functional teams Train, coach, and lead lower-level representatives Requirements High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field Certified Inside Sales Professional (CISP) preferred Business development Business planning Business-to-business sales Cold calling Consultative selling Cross-selling Customer relationship management Inside sales Marketing Merchandising Outbound calls Phone sales Product knowledge Sales process Sales prospecting Sales strategy Salesforce Selling techniques Telemarketing Upselling Effective communication Results orientation Learning agility Digital fluency Customer centricity Core Competencies Demonstrates expertise in Inside Sales, Customer Relationship Management, and Business Development, with a strong focus on consultative selling and optimizing sales strategies. Proven ability to analyze performance metrics and collaborate with cross-functional teams to enhance customer experience and drive sales growth. Highest-signal resume keywords Inside Sales Customer Relationship Management Business Development Consultative Selling Salesforce Hard Skills Business-to-Business Sales Cold Calling Cross-Selling Sales Prospecting Sales Strategy Telemarketing Upselling Product Knowledge Sales Process Marketing Soft Skills Effective Communication Results Orientation Learning Agility Customer Centricity Digital Fluency Certifications & Qualifications Certified Inside Sales Professional (CISP) Industry Keywords Customer Inquiries Sales Opportunities Key Accounts Market Trends Sales Representatives #J-18808-Ljbffr Jobtailor