General Manager, Warehouse

Job Description

Job Description

The purpose of the General Manager is to manage and oversee all the operations within the facility. This position may also oversee a dedicated shuttle fleet based on customer needs.

Responsibilities

• Site Safety & Planning
  • Ensuring the site is not in violation of Company, Customer, or OSHA rules
  • Oversee planning of monthly safety training
  • All Safety documents signed off on
  • All PPE is used as instructed
  • ⁠Facilitate Fork truck Training annually and upon new hire orientation
• ⁠Labor Planning
  • Plan labor to follow production or customer needs
  • Utilize labor for VAS (value added services)
  • Remove excessive labor for profitability and efficiency
  • Evaluate associate retention and turnover
• Discipline and Performance Reviews
  • Must enforce company disciplinary standards when needed and document all instances accordingly
  • Must keep all disciplinary documentation and update HR with all records
  • Coach performance when needed
  • Provide annual performance reviews
• KPI Set Up & Management
  • Identify and record performance measurements to align with customers’ goals and/or needs
  • Provide format for recording measurements and monitor as needed to reach goals
  • Add or remove goals challenging the operation to better serve the customer
• ⁠Site layout, Space Management, Organization Chart, and procedures such as SOP, Work Instructions, and flow diagrams
  • Assist management and engineering with Site layout
  • Continuously monitoring space needs consolidating when possible
  • Provide operating documents for operation (work instructions, flow charts, etc.)
  • Provide org chart for customer and associates
• P&L review and budgeting
  • Assist with annual budget for management review
  • Monitor monthly P&L and make necessary adjustments to sustain profitability
• Develop staff by Cross Training / On Job Training
  • Train, motivate and assist in the development and growth of employees
  • Implement and maintain continuous improvement program
  • Challenge employees to be more productive
  • Coach performance and recognize assigned team of drivers
• Issue necessary reports to Customer / Liaison
  • Provide reports based on customers’ needs
  • Capture relevant information to be used during review periods
• ⁠Implement productivity improvements (Six Sigma, 5S)

Knowledge, Skills, and Abilities

• Ability and skills to assess and discuss operational performance in a business review meeting with customer
• Ability to create and analyze data for metrics tracking
• Skills to train and coach associates
• Ability to identify and perform continuous improvement projects
• Excellent customer service skills
• Know or be able to learn HighJump WMS, Oracle, and/or SAP Operating System
• Ability to operate a computer
• Intermediate skills with Microsoft Office software (Excel, Word, and Outlook)

Education/Experience

• Must have a bachelor's degree or equivalent experience in Logistics
• Must have 3-5 years of experience in Logistics, Distribution or Supply Chain management
• Six Sigma Green Belt certification, preferred
• P&L Management experience, preferred
• Experience with WMS (Warehouse Management Systems) and customer ERP, plus

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor