Automotive Service Manager

Benefits:

Free uniforms

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Automotive Service Advisor Manager

Build Customer Trust. Lead the Team. Drive Sales Growth.

Midas Auto Service Experts — Vacaville

1250 East Monte Vista, Vacaville, CA 95688

Full-Time | Competitive Base Salary | Performance Incentives | Paid Time Off | Career Advancement

Grow Your Career with Midas

Midas Auto Service Experts in Vacaville is seeking an experienced, customer-focused Automotive Service Advisor Manager to oversee front-counter operations, lead the service team, increase sales, and deliver an exceptional customer experience.

The ideal candidate has an entrepreneurial mindset, strong automotive knowledge, excellent leadership skills, and a proven record of achieving business objectives. You should be confident explaining inspection findings, presenting necessary repairs and maintenance services, and building lasting customer relationships.

What We Offer

Competitive base salary

Performance-based incentive opportunities

Paid time off

Comprehensive benefits package, where applicable

Ongoing automotive, sales, and leadership training

Opportunities for advancement and long-term career growth

Consistent business with an established automotive brand

Supportive ownership and a collaborative team

Professional environment with the resources needed to succeed

Key Responsibilities

Customer Service and Sales

Welcome customers and listen carefully to their vehicle concerns

Deliver honest, professional, and exceptional customer service

Explain inspection findings and recommended services clearly

Present necessary repairs and preventive maintenance confidently

Prepare accurate estimates and computerized repair orders

Obtain customer authorization before beginning repairs

Keep customers informed about pricing, repair progress, and completion times

Follow up on recommended and previously declined services

Promote applicable maintenance services and shop specials

Resolve customer concerns promptly and professionally

Build customer loyalty, retention, and repeat business

Team Leadership and Shop Operations

Lead and direct automotive and general service technicians

Coordinate daily workflow and assign work based on technician skills

Monitor repair progress, workmanship, and on-time completion

Set daily priorities and communicate expectations clearly

Coach, motivate, and hold team members accountable

Maintain employee schedules, payroll records, and hours worked

Help create a professional, respectful, and productive workplace

Maintain high standards for customer service and repair quality

Business and Inventory Management

Support store sales and profitability objectives

Oversee service-advisor sales, accounting, and clerical functions

Source parts and maintain strong vendor relationships

Maintain accurate inventory counts

Control inventory levels, expenses, and preventable losses

Ensure compliance with company policies and safety regulations

Maintain environmental compliance and proper shop procedures

Keep the facility clean, organized, safe, and customer-ready

Qualifications

Minimum of three years of automotive retail, repair, or service-management experience

Previous supervisory, management, or team-leadership experience

General automotive repair and maintenance knowledge

Proven sales ability and confidence presenting service recommendations

Excellent customer-service and relationship-building skills

Strong leadership, coaching, and team-building abilities

Excellent communication and vendor-management skills

Strong organization, time-management, and problem-solving abilities

Proficiency with point-of-sale systems, repair-order software, computers, and related technology

Entrepreneurial attitude with a strong sense of ownership

Ability to succeed in a busy, fast-paced environment

Valid driver’s license with an acceptable driving record

Ability to work a flexible retail schedule, including weekends and holidays when required

Take the Next Step

At Midas, our Service Advisor Managers are trusted customer advocates and important business leaders. They guide customers, support technicians, develop employees, and help drive the store’s success.

If you’re ready to lead, grow sales, build customer loyalty, and advance your automotive career, apply today and join the Midas Vacaville team!