Lead Server

Lead Server

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacations Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lead Server at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
• *Benefit Eligibility will vary by position

Site Specific Perks

• Free On-Site Parking
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs
• Stipend for work shoes

As a Lead Server, a typical day will include:

• Greet guests, take orders, and deliver food and drinks.
• Sets tables ensuring all supplies meet quality standards.
• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage.
• Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
• Assists management with training new associates and other hourly duties as needed.

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Lead Server at HVC:

• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.