Automotive Service Manager

Automotive Service ManagerLead with hospitality. Drive the sale. Own the number.Precision Tune Auto Care | Locally Owned & Operated | Backed by a 50-Year National BrandMost people walk into an auto repair shop braced for the worst. They expect to be talked down to, upsold, and rushed out the door. We built our business on being the opposite of that — and we're looking for a leader who lives it.This isn't a job for someone who wants to hide behind a counter and run out the clock. It's for an operator who understands that in this business, the experience is the product just as much as the repair is. Great hospitality, done consistently, is what turns a first-time oil change into a customer for the next ten years.For over 50 years, Precision Tune Auto Care has earned trust the hard way — honest recommendations, quality work, and treating every person who walks in like a guest, not a transaction. We do complete vehicle maintenance and repair: oil changes, diagnostics, brakes, suspension, A/C, engine work, and everything in between. What sets us apart isn't the bay — it's how people feel when they leave it.We want a Service Manager who's hungry to grow a shop, obsessed with the guest experience, and takes full ownership of the number.This Role Is For You If…You treat every customer like a guest in your home — you greet them, you listen, you earn the trust before you earn the sale.You believe there's no such thing as a bad day at the shop, only a problem you haven't solved yet. No excuses. You own the outcome.You can sell without pressure — because you educate, you build value, and people say yes because they trust you, not because you cornered them.You get more satisfaction out of developing your team than out of anything on your own scorecard.You want to build something, not just supervise it.This Role Is NOT For You If…You need a schedule, a spreadsheet, and someone else to blame when the numbers slip.You think "customer service" ends when the ticket is written.You manage from a chair.What We OfferCompetitive salary with weekly performance bonuses — you drive the results, you share in themEmployer-paid Medical InsuranceDental and Vision InsurancePaid Time Off (PTO)Five Paid HolidaysClosed evenings and Sundays — we want you sharp, not burned outOngoing training and real career advancementEmployee discounts on automotive servicesStable, year-round employment with an established companyWhat You'll OwnYou run the day-to-day operation of the shop — and you own everything that flows through it: the guest experience, the sales, the workflow, and the people.Set the hospitality standard and hold the team to it — every guest, every visit, every timeLead, coach, and develop your service advisors and technicians into people who are better because they worked for youDrive sales the right way — through trust, education, and value, never pressureManage shop workflow and scheduling for maximum productivity and on-time deliveryOwn your daily numbers: sales, labor, gross profit, and the KPIs that tell you where the business really isReview repair recommendations for accuracy and honest value — protect the customer and the reputationEnsure every repair is done safely, correctly, and on timeHire, train, and build a bench — great shops are built on great peopleControl inventory and operating expenses like it's your own money, because you're running it like it's your own shopBuild relationships with fleet accounts and local businesses that keep the bays fullHandle concerns head-on and turn upset customers into loyal onesMaintain compliance with safety, environmental, and company standardsPerform opening and closing manager responsibilitiesSet the tone — a culture of accountability, hustle, and hospitality that your team feeds off ofWho You AreProven leadership in an automotive service environment — Service Manager, Shop Manager, Assistant Manager, Service Advisor, or similarAutomotive repair industry experience requiredA natural leader who builds teams and develops people, not just directs trafficExceptional at guest experience and communication — you make people feel taken care ofSales-driven with integrity — you educate customers, you don't pressure themCan read repair orders and understand maintenance recommendationsSharp on organization and time management under pressureBasic computer and point-of-sale proficiencyValid driver's license with a clean driving recordBonus PointsASE certificationsExperience with shop management softwareA track record managing both technicians and service advisorsFleet account management experiencePhysical RequirementsLift up to 50 pounds without assistanceFrequent standing, walking, bending, reaching, and climbingAbility to safely operate customer vehiclesComfortable moving between the office and the shop floor — because a great manager is in bothWhy Precision Tune Auto Care?Our people are the business. We invest in training, we promote from within, and we recognize the leaders who show up hungry and hold the standard. If you've been looking for a place to prove what you can build with the right team behind you — this is it.If you're ready to lead a shop that runs on hospitality, accountability, and results — apply today.Precision Tune Auto Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.