Business Support Specialist

Paradigm Technology is seeking a Business Support Specialist. This position is a year+ contract at our utility client in Knoxville, TN. Hybrid work schedule.

Responsibilities

Meetings & Scheduling

• Book project/team/stakeholder meetings.
• Work with facilities management to schedule spaces and arrange technology for 5-50 people.
• Prepare agendas & materials in advance.
• Take meeting minutes & track action items.
• Manage calendars for project managers/leads.

Documentation & Reporting

• Keep project files organized & current.
• Format and distribute reports, dashboards, and presentations.
• Track deliverables, deadlines, and outstanding tasks.
• Ensure version control of documents.

Communication

• Act as point of contact for inquiries.
• Send reminders & updates to team/stakeholders.
• Draft and proof emails, announcements, and notes.

Operations & Support

• Process project/personnel expense reports.
• Arrange travel & logistics when required.
• Order food & materials when required.
• Support onboarding for new staff/contractors.
• Order/track supplies and software needs.

Skills & Tools

• Strong organization & attention to detail.
• Microsoft Office (Word, Excel, PowerPoint, Outlook, Project, Copilot).
• Collaboration tools (MS Teams, SharePoint, OneDrive, SAP Concur).
• Ability to prioritize and manage multiple priorities and tasks.
• Clear communication (written & verbal).
• 2+ years of administrative experience; project or IT support a plus.

Why Join Paradigm

At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm.

Learn more at

Policy Disclosure:

Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.

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