Smoothie King Store Manager

Job Description

Job Description

Smoothie King’s vision is “To be an integral part of every health and fitness journey.” We serve “Smoothie’s with a Purpose” and tailor smoothie just for you including Slim Blends, Wellness Blends, Fitness Blends, and Take a Break Blends.

Working for a Smoothie King franchise requires a lot of energy, passion, and ambition. You’ll have the opportunity to connect with our amazing customers and have an impact on our growing business.
The Store Manager is responsible for overall operations of the restaurant, including leadership and development of their team, ensuring a superior Guest experience, providing a high-quality product, maximizing sales performance, and driving profitability while maintaining a fun and welcoming atmosphere.

Responsibilities

• Ensure that team members are providing all guests with the highest standard of service and product quality
• Optimize store profits by responsibly managing labor cost, food cost, and expenses
• Make sure every shift is staffed and managed properly by using the operational tools
• Ensure cleanliness is maintained in all areas of the restaurant
• Create an environment that is positive, productive, and fun to work in
• Encourage “Guest comes first attitude” training and holding team members accountable for delivering an exceptional Guest experience
• Perform the store’s talent management functions, including identifying talent, hiring, training and development, and coaching
• Provide feedback, recognition, and coaching to team members
• Maintain Brand loyalty; communicate and execute positive brand impression to the overall Guest experience
• Promote the business through “guerilla marketing” efforts including local marketing, community outreach, and special events
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances

Requirements

• Passionate belief in the power to inspire people to live a healthy and active lifestyle through Smoothie King’s core values: Purpose Driven, Health, Knowledge, Respect & Support, Balance, Honesty, and Pride & Enjoyment
• Minimum 3 years’ leadership experience in the hospitality industry
• Microsoft Office knowledge required
• Knowledgeable of general POS functionality
• Drive thru experience a plus (for locations with a drive-thru)
• Excellent interpersonal and communication skills, ability to give and receive feedback
• Ability to manage effectively in a fast-paced environment
• Strong problem-solving skills
• Ability to work a flexible schedule including nights and weekends
• ServSafe Certification is required

Physical Requirements

• Ability to operate a blender and POS cashier system
• Ability to regularly move boxes weighing up to 55 lbs., throughout the store
• Ability to constantly bend, reach and scoop
• Ability to access refrigerator and freezer with temperatures ranging from 40-10 degrees Fahrenheit
• Ability to tolerate exposure to a wide variety of fresh, dried, and/or frozen products, and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, and spices without posing a direct threat to personal health and safety

Equal Opportunity Employer

Job Type: Full-time