Certified Medical Assistant - Care Coordination (In-Office)

Job Description

Job Description

About the Role

TruCare Management is seeking motivated and detail-oriented Certified Medical Assistants (MAAs) to join our growing Chronic Care Management (CCM) team. This is a non-clinical, in-office position focused on coordinating care for patients with chronic conditions.

You will play a key role in improving patient outcomes by maintaining consistent communication, tracking health data, and supporting providers with documentation and care planning.

Key Responsibilities

• Conduct monthly patient outreach via phone

• Document all patient interactions in the EMR system

• Track and manage patient care plans

• Coordinate with providers, nurses, and facility staff

• Identify changes in patient condition and escalate when appropriate

• Ensure compliance with CMS guidelines for CCM services

• Assist with care gap identification and follow-ups

Qualifications

• Strong communication and interpersonal skills

• Comfortable working on phones for extended periods

• Basic computer skills (EMR experience preferred)

• Highly organized and detail-oriented

• Ability to work in a fast-paced, team environment

What This Role Is (and Isn’t)

✅ In-office, structured schedule
✅ No physical bedside care required
✅ Focus on communication, coordination, and documentation
❌ No lifting, bathing, or direct patient care tasks

Compensation & Benefits

• Competitive salary (based on experience)

• Opportunities for growth within a rapidly expanding healthcare company

• Training provided in Chronic Care Management and compliance

• Supportive team environment

Why Join TruCare?

TruCare Management is a leader in CCM, BHI, and RPM services across multiple states. We provide the infrastructure, training, and support needed for MAs to transition into a more administrative and care coordination-focused role—while still making a meaningful impact on patient care.

Apply Today

Join a company that’s redefining how chronic care is delivered.