Donation Pickup Assistant

Donation Pickup Assistant

Location: Madison, WI

0.8 FTE (32 Hrs/week) | Day Shift | Monday-Friday | 8am-5pm

Includes Saturday rotations (Sundays off)

Make a lasting impact with Agrace

Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care. If you are looking for a role that helps support meaningful, patient-centered care, this is your opportunity to make a difference!

How You'll Make a Difference (Essential Functions)

The Donation Pick Up Assistant is responsible for loading donations onto the Agrace Thrift Store truck from a donor's home or business to be delivered to the thrift stores. This includes packing donations into containers, hauling furniture, arranging thrift store furniture to accommodate new donations, and cleaning and pricing donations.

Key Responsibilities

• Pack, pick up, and load donations
• Sort and pack donations. Lift and stage boxes for loading.
• Transport boxes and furniture, using the assistance of carts and dollies, onto the truck. Secure and pad the load to prevent damage.
• Drive the truck to the assigned thrift store location.
• Communicate with the donation services manager on any safety, condition or quality issues during this process.
• Thrift store delivery
• Condense the thrift store to accommodate new furniture donations.
• Unload, clean, price and stage furniture donations strategically on the thrift store sales floor.
• Stage non-furniture donation totes and speed boxes in the stockroom.
• Clean, price and display non-furniture donations in partnership with the thrift store team.
• Other Duties
• Participate in internal work groups, meetings and committees relative to position responsibilities.

You Bring (Qualifications)

• High school diploma or GED or equivalent combination of education and work experience
• Valid driver's license, auto insurance, and access to a reliable vehicle
• Ability to drive a 15' box truck.
• Beginning Microsoft Office Suite skills
• Ability to work effectively and cooperatively with others
• Experience using industry specific software
• Ability to communicate effectively verbally and in writing
• Ability to be flexible in time and task to meet organizational needs
• Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property.
• Ability to work at various Agrace locations.
• Ability to use proper body mechanics and standard precautions

Benefits

• Competitive pay with free parking
• Health, dental, and vision insurance for employees who are hired for 28+ hours per week (.7 FTE +)
• Retirement plans with employer matching
• Generous Paid Time Off (PTO) and holiday paid time off
• Comprehensive onboarding, mentorship, and career development

About Agrace

For more than 45 years, Agrace has been an innovator and leader in both caring for patients and their families, and in educating others about death, dying and grief. We are the largest hospice provider in Wisconsin. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.

At Agrace we are strengthened by the unique experiences, cultures and traditions of our staff, patients and clients.

Together, we pursue a vision in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.

We foster a culture of belonging that celebrates people's uniqueness and leads to meaningful, empathetic connections.