Front Desk Associate

Hotel: Phoenix Glendale Renaissance 9495 Entertainment Blvd Glendale, AZ 85305 Full time Compensation Range: $17 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What’s in it for you? Attraction SPIRIT: belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations. DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. Responsibilities Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Handle guest check‑ins and check‑outs with accuracy, warmth, and just the right amount of charm. Support and train new front desk team members – the friendly coach they’ll thank later. Resolve guest issues quickly and professionally. Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest‑ready. Qualifications Customer service experience – people skills and patience to keep things running smoothly. Experience in hospitality or leadership (preferred). High school diploma or equivalent. Tech savvy enough to use hotel systems with confidence. Able to lift 50 lbs and stay on your feet – this role keeps you moving, literally. Benefits 401(k) plan with company match. Medical, dental, and vision insurance options. Paid Time Off & Vacation. DailyPay. Wellness programs. Tuition reimbursement. Equal Opportunity Employer Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: #J-18808-Ljbffr