Business Intelligence Analyst Intermediate (Patient Access)

Job Summary The Intermediate BI Analyst will provide analytic support to the business or clinical area supported and will use analytic expertise including knowledge of data structures, programming, and statistics along with critical thinking and an understanding of their assigned subject area/business to help the organization make data‑driven decisions. The Intermediate Data Analyst, with minimal supervision, makes contributions to the organization by collecting, cleaning, and interpreting data sets in order to answer a question or solve a problem including identifying and helping to communicate improvement opportunities and supporting the evaluation of existing processes and improvement efforts. Intermediate BI Analysts provide analytic expertise in meetings and discussions. Must have experience in both oral and written communications, including presentations with the ability to translate analyses and opportunity insights to non‑technical stakeholders. Intermediate BI Analysts must exhibit initiative and organizational skills, as well as possess the ability to inspire trust and confidence to maintain customer relationships. Job Duties Independently consults with stakeholders to gather project requirements and define scope on small to medium sized projects. Collaborates with internal partners and organizations in the design and development of reporting solutions and analytic studies to support business needs. Plans projects and requests completion tasks. Provides time and effort estimates based on requirements gathering. Experience independently managing projects with minimal supervision is also required. Demonstrates working knowledge of relevant source systems needed to support primary stakeholders and proficiency with related databases/data marts within first year in role. Must stay abreast of current industry trends and become facile with the various business intelligence software systems used at Geisinger. Recommends analysis approach and additional analyses or reporting needed based on business questions, requirements, and initial analysis findings. Develops, validates, and executes queries. Develops reports and performs data analysis that answers business questions for internal customers. Interprets results and makes recommendations to business areas based on findings under minimal supervision of more senior analyst or supervisor. Presents analysis and reports to internal customers and stakeholders. Familiarity and experience using descriptive and inferential statistics. Reports and helps troubleshoot data quality issues when performing data profiling, testing, or validation. Collaborative and eager to share knowledge with team members. Responsible for participating in strategic departmental initiatives. Strong attention to detail and the ability to be precise and clear when describing results of data analyses. Shares important and relevant information with the team. Proactively offers suggestions, provides resources, volunteers for assignments, and removes barriers to help the team accomplish its goals. Follows all department's policies and procedures including request intake/fulfillment, change management, and data governance practices. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years, Master's Degree = 6 years). Position Details Required: Epic or other EHR experience Database concepts and SQL Tableau/BI tool experience Highly Preferred Epic Cogito Tableau SQL Server Databricks SAP Business Objects Healthcare Patient Access experience Pennsylvania Resident Education High School Diploma or Equivalent (GED) – (Required) Experience Minimum of 6 years – Relevant experience (Required) Certification(s) and License(s) None specified. We offer healthcare benefits for full‑time and part‑time positions from day one, including vision, dental, and domestic partners. We are an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an affirmative action, equal opportunity employer. Women and minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. #J-18808-Ljbffr