Medical Assistant or Licensed Practical Nurse

Medical AssistantThe Medical Assistant (MA) is responsible for providing patient care under the direction of a physician. This position is deemed safety-sensitive and will adhere to all policies associated with this designation. The duties listed below are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this job.Document appropriately in the Electronic Medical Record (EMR) according to clinic policy and direction from clinic managementReceive and direct phone calls, schedule appointments, check in patients, obtain necessary patient information to update patient records, and ensure all forms and consents are completed by patientsCheck-out patients, assist with the referral process, and arrange laboratory servicesPrepare patients for examination, take vitals, and record patients' health history in the EMRPerform routine specimen collection and testsConduct intake procedures; this involves the assessment of injury or symptom, learning about past medical problems of the patient, and other pertinent facts the doctor needs to identify and treat the problemConduct patient telephone assessment, advice, and instruction, and document the interaction in the EMRAnswer phone messages promptly and document messages per clinic procedureBased on clinical procedures, MA may call patients with test resultsComplete surgical scheduling and boarding slip documentationAssist physicians with medical treatments, procedures, and examsAssist with preparing rooms, equipment, and instruments that the physician uses.Manage inventory of medical supplies and stock exam rooms with appropriate suppliesDisinfect exam rooms between patientsInstruct patients in the collection of samples and other tests.Document all interactions in the patient's medical recordCollect data from patients and medical records to improve health care services.Timely documentation, according to the current Franklin County Medical Center's Timely Documentation Protocol, is requiredMaintain confidentiality by protecting sensitive, proprietary, or confidential information. Adhere to HIPAA privacy and security requirementsProtects patients and employees by adhering to infection-control policies and protocolsMust wear Personal Protective Equipment (PPE) as required to maintain Infection Control Standards as set by the facilityPerforms other related duties as assignedRequired Skills / Abilities / CompetenciesA working knowledge of nursing, healthcare safety, state and federal regulations, and regulatory processesKnowledge of uses and care of laboratory equipment; medical terminology; basic physiology; protocol for aseptic procedures, and basic typing skills or computer mechanicsKnowledge of CPT & ICD-10 coding proceduresKnowledge of medications and injection proceduresA service-minded work ethic with a drive to meet patient care needs and a positive, upbeat attitude when encountering ambiguity and changeAbility to interact effectively with people who have widely differing backgroundsExcellent oral and written communication skills in EnglishExcellent interpersonal and conflict resolution skillsExcellent organizational skills and attention to detailExcellent time management skills with the ability to manage multiple projects at a timeStrong analytical and problem-solving skillsAbility to prioritize tasks and delegate them when appropriateAbility to act with integrity, professionalism, and confidentialityProficiency with or the ability to quickly learn the organization's electronic medical record, medical equipment, and other technologiesProficiency with or the ability to quickly learn other software as applicableProficiency in faxing, emailing, and Google SuiteMust be able to hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergenciesRequirementsMinimum Qualifications:Medical Assistant, Certified Nurse Assistant, or Licensed Practical Nurse certificate preferredCurrent Basic Life Support (BLS) certificationOne year of experience in a medical office environment is preferredEssential Job FunctionsRegular and predictable attendanceRegularly required to sit, bend, stoop, and stretchRequires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipmentRequires a normal range of hearing and eyesight to record, prepare, and communicate appropriate reportsFrequently able to lift/carry up to 50 poundsThis job's specific visual abilities include reading and interpreting reports and dataProlonged periods sitting at a desk and working on a computerMust be able to access and navigate throughout the department within the organization's facilitiesManual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, accessing necessary information, emailing, and other similar tasksWork EnvironmentFCMC operates 24 hours a day, every day of the year. The operational needs of departments may require that you be available to work all shifts, including weekends and holidays, to meet the needs of patients.Potential exposure to blood, body tissue, fluids, contagious diseases, and hazardous waste.Occasional exposure to bodily injury, loud/unpleasant noise, unpleasant odor, and emotional or physical stress.May be required to work day or night in a confined environment or in varying temperatures.The employee generally works in typical office conditions, with a quiet noise level.Occasional exposure to emotional or physical stress.The employee works in a medical office and hospital setting.This position requires travel a minimum of one day per week to additional clinic locations to support patient care. The Medical Assistant will work alongside providers at these sites, performing necessary clinic treatments and ensuring all treatments are documented accurately and timely within the patient's record at the primary clinic location.May be required to travel to other facilities to obtain training as necessary.