Field Operations Manager

Job Description

Job Description

Do you enjoy turning plans into results while supporting field teams and driving operational success? Over The Moon is looking for a full-time Field Operations Manager in Waukesha, WI to help lead our installation operations and ensure every job is completed efficiently, profitably, and with an exceptional customer experience. If you're ready for a rewarding career where your leadership truly makes a difference, apply today!

Pay : We offer our Field Operations Manager a competitive wage of $65,000-$85,000 per year , plus bonuses and performance incentives .

Benefits :

• Medical insurance
• Dental and vision options
• Life insurance
• Disability
• Paid training
• Paid holidays and vacation (PTO starts accruing after 90 days of employment)

WANT TO KNOW MORE ABOUT OUR BUSINESS?

When customers throughout the Greater Milwaukee area need first-rate residential HVAC or electrical services, our talented team at Over The Moon is there to answer the call. A company's success is built on the quality of its team, and that's exactly why we excel! We're motivated by professional excellence and team development, so we provide our staff members with the resources they need to keep learning and the support they need to level up their careers.

DO YOU MEET THESE QUALIFICATIONS?

• 2+ years of experience in residential home services, construction, installation operations, or a similar production/operations environment
• Experience working with scheduling, field employees, job costing, and performance metrics
• Proficiency with Microsoft Excel and/or Google Sheets
• Strong organizational, communication, and leadership skills

At least 3 years of residential HVAC, plumbing, or electrical production or installation management experience, ServiceTitan experience, and expertise in scheduling, job costing, permits, purchase orders, inventory coordination, labor percentages, revenue metrics, and production KPIs are preferred.

WHAT WILL YOU DO AS A FIELD OPERATIONS MANAGER?

In this full-time role, you'll coordinate schedules, ensure jobs are fully prepared before crews arrive, review materials and project details, and work closely with installers, sales teams, leadership, and customers to keep projects moving forward. Throughout the day, you'll monitor crew performance, track key metrics, resolve operational challenges, maintain accurate ServiceTitan documentation, and help ensure every project moves efficiently from sale to completion while delivering outstanding customer experiences.

READY TO APPLY AND ADVANCE YOUR CAREER?

You have the experience. You have the drive. Now it's time to put those skills to work in a role where you can make a lasting impact. If you're ready to lead with confidence and help shape the future of our operations, submit your application today! Our initial application process is fast, simple, and mobile-friendly.