PRODUCE/LEAD CLERK

Job Description Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines. Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork. Develop adequate scheduling to manage customer volume throughout hours of operation. Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job. Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store. Offer product samples. Inform customers of produce specials. Review/inspect products for quality and freshness and take appropriate action with those items. Utilize Fresh Insights to ensure proper sell through and shrink reduction. Recommend produce items to customers to ensure they get the products they want and need. Develop and implement a department business plan to achieve desired results. Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds. Implement merchandising promotional plan for the department. Keep all department associates current with present, future, seasonal and special ads. Help to monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Help to ensure price integrity including shelf tags and promotional signs. Assist in the inventory process. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum 18 years of age Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Current food handlers permit once employed Desired Management experience preferred Produce experience About Us Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. What You’ll Receive From Us A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre‑hiring process, please call View phone number on click.appcast.io or contact the location’s management. For more information about benefits and eligibility, please visit our Benefits Page! #J-18808-Ljbffr