Insurance Agent

Job Description

Job Description

Job Title: Insurance Agent

Job Description

This role offers a salaried, non-commission opportunity for an Insurance Agent to join a high-volume inbound call center focused on serving existing and prospective policyholders. You will sell new insurance policies without any cold calling, while providing clear, empathetic guidance to customers as they navigate their coverage options. The position is ideal for someone who combines strong customer service skills with initiative, empathy, and a genuine passion for helping others. You will work in a supportive, growth-oriented environment where success is shared, feedback is encouraged, and team members celebrate wins together.

Responsibilities

• Handle a high volume of inbound calls from prospective and current policyholders in a professional and courteous manner.
• Sell new insurance policies exclusively through inbound calls, with no cold calling required.
• Assist customers in understanding their insurance coverage options by simplifying complex information and explaining products clearly and accurately.
• Provide excellent customer service to current policyholders by answering questions, addressing concerns, and resolving issues related to their policies.
• Use solid computer and multi-tasking skills to navigate multiple systems and tools while actively engaging with customers on the phone.
• Document customer interactions and updates in the appropriate systems with accuracy and attention to detail.
• Communicate effectively, both verbally and in writing, to ensure customers feel informed, supported, and valued.
• Work efficiently and calmly in a fast-paced, high-volume call center environment while meeting performance and quality expectations.
• Participate actively in training, coaching, and feedback sessions to continuously improve product knowledge, communication skills, and overall performance.
• Collaborate with team members to share knowledge, support one another, and contribute to a positive, growth-oriented team culture.
• Uphold all company policies, procedures, and regulatory requirements related to insurance sales and customer service.

Essential Skills

• Property & Casualty insurance license strongly preferred.
• A minimum of two years of relevant work experience or a minimum of two years of post-secondary education.
• Previous insurance experience, preferably with exposure to carriers or environments such as BCBS, transportation-related insurance, or major insurance providers (for example, auto, life, or health insurance).
• Licensed insurance agent experience is highly valued; candidates with any existing insurance license are strongly encouraged to apply.

Work Environment

This position is offered as a 12-month contract with the possibility of extension or conversion to a permanent role based on performance. The role follows a hybrid work structure. Training is 100% in-office to provide hands-on support and ensure a strong foundation in systems, products, and processes. After approximately two to three months, the role transitions to a hybrid schedule.

This is a Contract position based out of Omaha, NE.

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Omaha,NE.

This position is anticipated to close on Jun 16, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.