Customer Service Representative
Area Temps
Customer Service Representative
A local company is seeking a Customer Service Representative who will be responsible for delivering excellence in sales and service by effectively communicating with current and prospective customers. Work hours are Monday through Friday 8 a.m. to 5 p.m.
Job Duties:
- Take care of customer account management including order processing, shipment scheduling, payment and freight terms, lead times, compliance documents, portals, pricing, and order accuracy
- Effectively communicate, via telephone, email and fax, order and stock information to customers
- Work with Sales Reps to maintain accounts and relationships
- Monitor reports, addresses, and potential order issues, investigate shipment issues, and provide updated schedule and pricing information
- Issue return goods authorizations and submit credit requests when necessary
- Maintain active phone availability and provide basic troubleshooting support
- Mail literature to customers and sales reps, confers with Lead Customer Care Representative, and rotate in other positions when necessary
- Perform related assignments as required
Vacancy posted 4 days ago
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