Managed Care Specialist
Morph Enterprise
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Role Type: Hybrid (Local candidates to Middle Tennessee required for downtown Nashville office commutes)
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Duration: 12-month contract with potential for extension
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Schedule: Monday Friday, 7.5 hours per day (37.5 hours per week)
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Training: Up to 6 weeks of mandatory prescheduled virtual/in-office training (full daily attendance required; no preplanned PTO permitted during training weeks)
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Eligibility & Casework: Determine individual and family eligibility for care programs; manage casework with accurate documentation and prompt resolution.
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Legal Support: Conduct client interviews, collect facts, compile case data, perform legal research, analyze legal documents, and draft recommendations for attorneys.
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Coordination: Assist in coordinating schedules, work efficiently across multiple databases, and participate in workgroup discussions.
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Education: Associate or Bachelor's degree required.
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Preferred Experience: Paralegal background, legal environment work experience, or customer service/call center experience.
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Technical Skills: Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, SharePoint) and database navigation.
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Core Competencies: Strong time management, organization, meticulous attention to detail, critical thinking, problem-solving, and stellar communication skills.
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