National Records Manager
$85k - $125kOpensity Solutions
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
We're seeking a dynamic leader to oversee Records and Information Governance (IG) operations across multiple client sites nationwide. This role ensures consistent implementation of firm-wide IG initiatives, drives operational excellence, and fosters strong client relationships. Hybrid position that will require a minimum of 3-4 days per week in the office. What You'll Do- Lead and manage IG and Records teams across multiple offices.
- Partner with Enterprise Account Director to achieve revenue goals, control costs, and deliver exceptional client service.
- Develop and implement training programs to support staff growth and performance.
- Serve as the primary point of contact for client issues and relationship management.
- Develop Standard Operating Procedures, Oversee Audits, to ensure compliance with firm implemented IG policies.
- Prepare monthly reports and assist with annual business reviews.
- Experience: 5+ years in Records & Information Management (RIM) or IG, in a legal environment.
- Experience: 2+ years of direct supervisory experience
- Skills: Strong leadership, communication, and organizational skills; ability to write SOPs and share best practices.
- Technical Knowledge: Familiarity with RIM/IG software (FileTrail, LegalKEY, iManage Records Manager) and Document Management Systems (iManage/FileSite, NetDocs).
- Education: Bachelor's degree preferred but not required
- Ability to travel as needed; both regionally and nationally
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Work with a cross-functional team of IG experts, operations, and technology professionals.
- Opportunity to shape and standardize IG practices across a national footprint.
- Collaborative culture focused on excellence and client satisfaction.
Vacancy posted 4 days ago
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