Human Resources Manager - Employee Relations & Administration

Job Summary The Human Resources Employee Relations and Administration Manager oversees the full scope of HR Core Operations including Payroll, Employee Relations programs, HRI system and analytics, and related administration, special projects, and other responsibilities, while managing directly related employees, and ensuring efficiency and productivity. The manager serves as a strategic leader whose responsibilities include developing, coordinating, implementing, and analyzing employee relations, systems, and administration efforts, including policy/procedure development and review. A direct focus on accountability and compliance is a key part of this role. The manager leads various resort-wide HR related management support and employee sessions including investigations, counselling, mediation, discipline, and others as needed. The manager possesses a solid foundation in overall Human Resource concepts, applicable law, and compliance regulations. Must have strong business acumen, while demonstrating a proven ability to develop and lead to consistent improvement in focused areas. Must be driven, outcome-focused and have excellent communication skills to convey division and resort initiatives. They will act as MOD in absence of HR Management. Required Qualifications Previous Human Resources management and or supervisory experience of 5+ years Strong leadership and interpersonal skills Excellent written and verbal communication skills Strong attention to detail and organization skills Strong analytical skills Ability to quickly learn new domain/technical concepts Must be able to prioritize work in a busy work environment and adhere to deadlines Strong computer skills with proficiency in Microsoft Word, Excel, Outlook, and general database applications Preferred Bachelor’s degree in human resources or related field SHRM-CP, SHRM-SCP, PHR, SPHR, or similar professional certification Familiar with HRIS platforms Knowledge of resort operations Bilingual (English/Spanish) Typical Schedule Days: Monday-Friday, weekends and holidays as needed Hours: 9am-5pm, evenings as needed – position requires on-call status Core Responsibilities Manage and provide support/guidance to HR Core Team with focus on payroll, benefits, leave/light duty administration, international work programs, and various other responsibilities Conduct resort-wide investigations, mediation, counselling, discipline, reasonable suspicion drug testing, background check sessions, and other as needed Maintain knowledge of the latest industry trends related to Payroll, Employee Relations programs, Benefits Administration, and general human resource topics Responsible for I-9 administration/audit Partner with and assist the co-manager with various HR team and company-wide meetings, initiatives, and events Complete cross-training and serve as back-up in the absence of other HR professionals Actively participate in resort management meetings, development programs, and committees Assist with special projects assigned by management Applications accepted through May 15, 2026. For more information, contact Allison Thompson at View phone number on click.appcast.io. #J-18808-Ljbffr