Service Technician

Job Description

Job Description

Under the direction of, and reporting to the Service Manager, the Service Technician works to achieve a high level of customer satisfaction by performing routing and preventative maintenance as well as repair work on welding and mechanical equipment from Central McGowan customers. 

JOB DESCRIPTION

• Performs routine preventative maintenance on location at customer facilities or at our service center in our St. Cloud location.
• Disassemble welder.
• Blow out equipment and inspect for hot or failing components.
• Check drive rolls and drive roll tension.
• Check feed system through gun; make sure wire is feeding properly without kinks.
• Check for proper gas flow at the end of the gun.
• Wipe down and clean exterior of welder.
• Performs welder calibration and certification on location at customer facilities or at our service center in our St. Cloud location.
• Verify welder meter reading to calibrated test equipment.
• Perform resistance test to simulate weld.
• Verify serial numbers and apply unit numbers for documentations purposes.
• Perform wire feed speed calibration using a wire feed speed meter.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Documents service and installation actions by completing forms, reports, logs and records..
• Order replacement parts by generating a non-stock TIMS delivery ticket.

Preferred Qualifications:

Education, Experience and Certifications

• High School degree or equivalent required.
• Associates degree in electronics, mechatronics or similar field, preferred.
• Experience in electronic repair, preferred.
• Experience in welding and industrial equipment and/or field-related tasks preferred.

  Competencies:

• High level of ethics, honesty, and transparency
• Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
• Ability to maintain confidentiality with respect to CM2 operations.
• Strong verbal and written communication skills
• Must be a good team-player, detail oriented and good at multi-tasking
• Proficient with Microsoft Office or related software, and standard business equipment (phone, computer, copier/scanner etc.).

Work Conditions:

The work environment is primarily indoors.  May have exposure to a variety of weather conditions when traveling outside of the workplace.

Our Benefits & Perks

We believe in taking care of our team. That’s why we offer a comprehensive benefits package designed to support your health, financial wellbeing, and overall work-life balance.

Our benefits include:

• Medical, dental, and vision insurance
• $1,500 annual employer contribution to your HSA
• Accident and critical illness coverage
• Short-term and long-term disability insurance
• Wellness reimbursement program
• Employee recognition and appreciation programs
• And more!

We are committed to supporting our employees both inside and outside of the workplace.