Customer Service Associate - Automotive Finishes

The Customer Service Associate is responsible for delivering products to customers from Sherwin‑Williams branches using company vans or pick‑up trucks. They ensure deliveries are complete, packed correctly, and safely delivered to the correct customer. The role also includes receiving and preparing orders, safely moving and loading, providing customer service, monitoring inventory, and operating color retrieval and paint mixing machine equipment as needed. This is a part‑time position located at Automotive Branch #9714 in Kansas City, MO, with a schedule aligned to the branch hours of operation Monday through Friday, 8:00 AM to 5:00 PM, subject to change. Responsibilities Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship) Load and unload products from deliveries Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc. Assist customers in person and over the phone Process sales transactions in the POS accurately and consistently with policies and procedures Communicate and cooperate with supervisors and coworkers Keep a clean and safe working environment and optimize space utilization Follow quality service standards and comply with procedures, rules, and regulations Ensure that the stockroom is organized Operate color retrieval and paint mixing machine equipment as needed Comply with inventory control procedures and assist with physical inventory process Complete monthly and quarterly safety training Minimum Requirements Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted driver’s license Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, with or without reasonable accommodation Preferred Qualifications Have at least a High School diploma or GED Have at least one (1) year of work experience using material handling equipment (for example forklifts, pallet jacks, hand trucks, order pickers, vacuum‑hoists, drum dollies, conveyor belts, etc.) Have at least one (1) year of work experience in customer service, retail, or sales Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth or bank account numbers during the application process. #J-18808-Ljbffr Sherwin-Williams