MBT Bank is Expanding - Retail Manager: Albert Lea, MN

MBT Bank Retail Manager Opportunity

MBT Bank is seeking an experienced and customer-focused Retail Manager to help lead our expansion into the Albert Lea market. This is a unique opportunity to play a key role in establishing our presence, build customer relationships, develop a high-performing team, and drive branch growth from the ground up. The Retail Manager will deliver an exceptional customer experience, support branch operations, ensure regulatory compliance, and contribute to the long-term success of the branch and community.

Responsibilities:

Assist customers and support daily branch operations.

Handle complex customer inquiries and specialized account relationships with professionalism and sound judgment.

Promote bank products, services, and digital banking solutions to strengthen customer relationships.

Support branch growth by making referrals to internal partners including lending, investments, and insurance professionals.

Manage branch operational needs, including supplies, facility maintenance, and vendor relationships.

Manage schedules and staffing levels to ensure excellent customer service coverage.

Requirements:

College degree or training in business, finance or related field is preferred.

Three or more years of retail banking experience preferred.

Previous supervisory or leadership experience preferred.