Restoration Project Manager

Job Description

Job Description

Position Type: Full-time

Status: Exempt

Salary + Commission

As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. 

Key Responsibilities

·        Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.

·        Negotiate with customers and/or clients for approval of restoration activities

·        Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors

·        Review job site documentation to support the services provided and ensure proper client requirements and billing process

·        Maintain all communications with customers, teammates, vendors, and insurance representatives  

·        Manage production expenses including labor, equipment, vehicles, and other assets

·        Manage the customer and client experience and overall satisfaction 

·        Provide priority response to potential customers, as needed.

·          Actively engage in recruiting, hiring, and training restoration teammates

Position Requirements

·        High school diploma/GED; Associate degree or Bachelor’s degree preferred 

·        Valid driver’s license

·        At least 1 year of management and/or supervisory experience

·        At least 3 years of industry experience

·        IICRC certification a preferred

Skills/Physical Demands/Competencies

·        Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

·        Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

·        Ability to repetitively push/pull/lift/carry objects

·        Ability to work with/around cleaning agents

Benefits available:
-          Paid Time Off
-          Paid Holidays
-          Health Insurance 
-          Kavira Health Benefit
-          HSA (if enrolled in health insurance)-Company contributes monthly into HSA
-          Dental insurance 
-          Retirement Plan- Company matches up to 3%
-          Free Life Insurance coverage
-          Short term disability 
-          Accident Insurance
-          Critical Care Insurance
-          Employee Resource Group