Program Manager I- Lending Technology

Program Manager I

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Program Manager I within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX or Birmingham, AL. The Program Manager I will support the Lending Technology portfolio, serving as a key partner responsible for driving execution within a defined lending domain. This individual will oversee multi-phase programs and projects from initiation through delivery, ensuring alignment with business strategy, technology roadmaps, and regulatory expectations.

Key Responsibilities:

• Own and manage a portfolio of completed and in-flight programs and projects within an assigned lending domain.
• Lead end-to-end delivery, including planning, execution, risk management, issue resolution, and stakeholder communication.
• Ensure programs meet scope, schedule, budget, and quality expectations.
• Provide coaching, development, performance management, and talent planning.
• Apply strong knowledge of lending products, processes, and regulations to guide teams and inform decision-making.
• Partner with technology, product, and business stakeholders to ensure solutions meet functional and technical requirements.
• Allocate and manage resources to ensure optimal delivery capacity.
• Identify capability gaps and make recommendations for staffing or skill development.
• Contribute to annual planning, roadmap development, and strategic prioritization.

Qualifications:

Demonstrated experience delivering complex lending-related programs or projects. Background in lending product, operations, or lending technology. Proven ability to manage multiple initiatives across diverse stakeholder groups. Expertise in program governance, risk/issue management, and cross-functional communication. Experience leading large technology transformation or modernization initiatives in lending. Understanding of digital lending platforms, workflow systems, underwriting technology, or servicing tools. Strategic thinker with strong execution discipline. Excellent communicator who can influence at all levels. Ownership, accountability, and problem-solving ability.