Front Desk Guest Service Agent

Job Description

Job Description

Home2 Suites by Hilton is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need. Who We Are:Frontier Hospitality Group has been locally owned since 1050. We operate eight hotels across three fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered. Benefits to Working Here:Health and Dental Insurance, 401K, and Voluntary Life Insurance (30 hours or more)Travel Discounts to relax and refresh.Growth opportunities to keep you challenged in your career. Essential Duties and Responsibilities:Provides high-quality customer service. Handles guest reservations.Answers and transfers phone calls.Handles guest check-ins and outs along with questions, complaints, etc. Other duties as required with the department. Qualifications and Requirements:High School Diploma or GED (nice to have but not required).Previous hotel or relevant customer service experience.Proficient in Microsoft Excel, Word, and Outlook.Ability to work a flexible schedule including weekends.  EOE/AA/Disabled VeteranFrontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.