Quality Assurance Technician

Quality Assurance TechnicianPrimo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. Factory Location: Framingham, MA Compensation: $32.51/hour (with $.50 increases after 90 and 180 days upon successful review) Shift differential: 6%-8% of base hourly rate paid for applicable hours worked Schedule: 10:00am - 6:30pm Monday - Friday Ability to work holidays and weekends per business needs Benefits of working for Primo Brands: Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA) Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP) Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefitsResponsibilitiesThe Quality Assurance Technician will administer the daily tasks associated with food safety and quality programs within the factory and contribute to continuous improvement efforts through initiation and participation in projects that will reduce waste, improve product quality, and support a more efficient production environment. Accountable for Quality KPIs such as First Time Right, non-conforming product reduction, and consumer complaint reduction Ensure compliance with Primo Brands quality policies and systems. Accountable for quality systems such as the Quality Monitoring Scheme, Food Safety Plan, FSSC 22000, Good Manufacturing Practices, Traceability, and Sensory. Key process management and maintenance as required but not limited to release of raw materials, process release, finished product release, UV, Ozone, Distiller, Holds, investigation & troubleshooting, Internal Control Plan, auditing, calibration, training, record keeping, sample collection, and support of changeovers. Support manufacturing, warehouse, production sanitation, tanker, microbiology, chemistry, sensory, technical and other areas as needed (not limited to shelf-life samples, COP for parts, communication and troubleshooting, etc.) Work safely and is knowledgeable of the chemical hazards and SDSs Distiller management including testing and troubleshooting. Onsite and offsite water chemistry testing including manganese, iron, pH, conductivity, turbidity Basic water management including adjusting for monthly water usage, flushing boreholes, monitoring silo levels. Filter management including pressure differentials, change outs for sources and lines, and troubleshooting. Aid in set up for CIPs of water process equipment and tankers Other duties as required.QualificationsCollege level education desired, relevant pursuit of study in a related area is a plus Prior experience performing basic laboratory procedures. Exposure to Quality Assurance or Production in a food or beverage processing facility Solid communication and interpersonal skills with experience working in a team-based environment. Ability to interact with various internal contacts to manage the flow of work. Exposure to fluid processing and the principles of sanitation science Understanding of Good Manufacturing Practices and HACCP principles Computer skills with knowledge of Microsoft applications, SAP experience is a plus. Focus on safe work practices and high quality while executing duties with a sense of urgency. Strong organizational, data analysis, and record keeping skills as well as acute attention to detail are necessary. Flexibility and the desire to work in a fast-paced factory environment are critical for success. Ability to work self-directed and with a team to support Quality goals. Auditing Skills CIP and cleaning systems knowledge Must be self-managed and efficient when performing work unsupervised. Be able to work flexible schedule as determined by business needs. Must be proactive in finding solutions to problems and issues as they arise. Communicate effectively with various support groups, supervisors, and team members. Able to read, interpret and analyze computer generated reports. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.