General Manager

Job Description – General Manager Reports to: Franchise Owner / Operating Partner / Director of Operations Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning or late night hours of operations. Looking for a great opportunity to be on a ground‑floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest, then you need to quickly act on this once in a lifetime opportunity to lead and develop a team for Chicken Salad Chick. Summary of Position Direct, coordinate, implement and manage the planning, organizing, training and leadership necessary to achieve identified objectives and goals for sales, cost controls, employee hiring, training and retention, guest service and satisfaction, product quality, and cleanliness and sanitation. The position is responsible for ensuring adherence and compliance for all standards of operating a CSC location. Duties & Responsibilities Three years of proven restaurant General Manager experience Serve as a Brand Ambassador for Chicken Salad Chick Understand and comply with all policies, procedures, standards, specifications, guidelines and training programs Ensure that all guests feel welcome and are given responsive, friendly and courteous service Ensure that all products are consistently prepared and served according to CSC standards Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment Control cash and other receipts by adhering to cash handling and reconciliation procedures Make employment and termination decisions Operationally fill in as needed to ensure guest service standards and efficient operations Continually strive to develop staff in all areas of managerial and professional development Prepare all required paperwork, forms and reports in an organized and timely manner Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures Oversee and ensure that employee performance appraisals are completed on a timely basis Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to each and every guest Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and guests Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns in accordance with the Brand Standards Always adhere to Brand Standards for uniform appearance and personal grooming If all of this sounds like the opportunity you are looking for, we offer compensation commensurate with experience along with a benefits and bonus program. Please email your resume to View email address on click.appcast.io. Additional Postings available from Chicken Salad Chick. #J-18808-Ljbffr